Housing Assistant

Housing and Homelessness Service

Housing Assistant - Temporary Accommodation
North East Locality

Salary: £26,337 - £28,835
Hours: 36 per week

An exciting opportunity has arisen for a Housing Assistant in the Council's Temporary Accommodation Service.

You will have significant experience of working in an administrative role within a housing association, council or similar organisation. With excellent communication and IT skills, coupled with a passion and track record for delivering high quality customer services; you will have the ability to work under pressure, organise your own workload and have great time management skills.

You will put your customers first, respect and understand their concerns and needs when delivering services to them and inspire confidence and respect in your customers for you and the service you work for. You will be sensitive and responsive to the needs of all your customers, many of whom may experience significant challenges in their lives.

This post is regulated to work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of three months or more out with the UK in the last five years, an Overseas Criminal Record Check will be required, and you will need to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we're bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we're changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

You can find out more on Our Behaviours web page Our Behaviours - The City of Edinburgh Council Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

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View Housing Assistant job description