ICT Senior Officer (Microsoft 365 & Cloud Resilience) - Waverley Court

ICT Senior Officer (Microsoft 365 & Cloud Resilience)
Waverley Court

Salary: £40,501 - £47,639
Hours: 36 per week

The post will be hands‑on and operational, supporting the configuration, administration and ongoing management of backup and recovery solutions for Microsoft 365 and related cloud platforms, alongside day‑to‑day systems administration and support activities. The role will work closely with other Microsoft 365 specialists to ensure data protection arrangements align with information governance, security and compliance requirements.

Customer and Digital Services are looking for someone to join the Microsoft 365 specialists' team who can ensure that our Microsoft 365 tenants and digital offerings are fit for purpose and developed to a high standard for the benefit of our business, customers and partners, and meets our legislative requirements.

In particular, the ideal candidate will have experience of supporting the configuration, administration and ongoing management of backup and recovery solutions for Microsoft 365 and related cloud platforms. In particular, you will ideally have experience of managing Intune, Teams, Security, Power Platform and Message Centre admin portals.

You should have proven experience in day‑to‑day systems administration, support and project activities with M365 and associated cloud services, practical experience delivering ICT projects, and of supporting disaster recovery, business continuity and ICT resilience planning and implementation.

You will work in an exciting and dynamic environment which is at the heart of business change throughout the Council. You will work closely with other Microsoft 365 and security specialists to ensure data protection arrangements align with information governance, security and compliance requirements.

You will have a degree in a relevant subject or alternative relevant experience. Experience with Azure and other hyperscaler services experience is desirable, as is experience of disaster recovery and business continuity planning and implementation.

You will have good communication and organisational skills, strong attention to detail and ability to work to tight deadlines. You should have the ability to manage multiple tasks whilst being creative and innovative in providing solutions to digital challenges.

You will be comfortable presenting and will be able to build effective collaborative relationships.

You will be organised and self-driven and understand the need to work flexibly to respond to fast-changing priorities.

We are committed to a diverse and inclusive workforce where everyone feels valued and able to be their best. We particularly encourage applications from women for senior roles, as well as people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care experienced people, carers and LGBT+ people across all levels of the organisation, all of whom are currently underrepresented. All applicants will be considered fairly based on skills and experience. Disabled and care-experienced applicants who meet the minimum job criteria will be guaranteed an interview.

Find out more about our commitment to equalities https://www.edinburgh.gov.uk/work-us/inclusive-edinburgh/4

As part of our goal to improve organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure we're recruiting the best people. We're interested not only in your skills and experience but also in your approach to work. Therefore, part of our interview process will be an assessment of how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours - The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Happy to talk flexible working.

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