ICT System and Support Administrator - Waverley Court

ICT System Support Administrator (Support)
Waverley Court

Hours: 36 per week, 52 weeks
Salary: £29,173 - £33,287

We have an exciting opportunity for an experienced ICT System Support Administrator to join our ICT System Support team. The successful candidate will be the first point of contact for ICT queries via our Service Desk. In this role, you will handle day-to-day support requests, including account management, password resets, mobile device support, and basic system administration tasks. You'll help ensure that our ICT systems remain secure, up-to-date, and compliant, while delivering excellent service to colleagues across the organisation.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we're bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we're changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours - The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Happy to talk flexible working.

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View ICT System Support Administrator Job Description