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Ref no:
14292_1777296219
Published:
27/04/2026
Closes:
05/05/2026
Location:
4 East Market Street, Edinburgh, EH8 8BG
Salary:
£47,639 - £56,392 per year
Contract Type:
Permanent
Position Type:
Full Time
Hours:
36 hours per week

Senior HR Consultant - HR Operations
Waverley Court

Salary: £47,639 - £56,392
Hours: 36 per week

The Senior HR Consultant (HR Operations) will effectively lead and manage a Team of HR Professionals (circa 8-12 FTE) to deliver first-point-of-contact resolution for all HR enquiries and operations.

  • Provides first point resolution service for all line managers and employees on all matters of HR policy, practice and process, to the highest standard, consistently and within agreed service levels.
  • Through coaching and support, drive the right behaviours in line with organisational values, encouraging ownership and developing line manager capability.
  • Manages and monitors the performance of the Ask HR and HR Operations team, ensuring sound knowledge and skills are consistently applied in the delivery of excellent service.
  • Continuous improvement through internal and external research, benchmarking and analysis to make recommendation on best use of technology, systems and processes in the present and for the future.
  • Develop excellent relationships across HR and with appropriate key stakeholders to ensure smooth handover of high risk cases and sharing of knowledge.
  • Identifies opportunities for continual improvement and demonstrates effective leadership of people and change within a complex internal and external political environment.
  • Contribute to the development and maintenance of knowledge management through analysis of enquiries and cases.
  • Ensure all deliverables are compliant with any relevant legislation, aligned to council policies and values, and integrated with HR and Organisational Strategy.
  • Ensure advice and guidance is compliant with statutory responsibilities, legislation, standing orders, delegated authority, Council policies and taking account of local and national agreements.
  • Identify, establish and lead on effective management arrangements for key risks within the service, compliant with the Council's risk management policy and framework.
  • Supports the Council's democratic process, including Executive Committees, Partnerships, meetings of the Council and Elected Members where required.
  • Deputise for line manager and represent the department as required.
  • Leads or support a range of projects and key initiatives ensuring outcomes are delivered within a time, cost, quality framework.
  • This list is indicative, not exhaustive, and describes a range of typical activities undertaken by the post.

We are committed to a diverse and inclusive workforce where everyone feels valued and able to be their best. We particularly encourage applications from women for senior roles, as well as people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care experienced people, carers and LGBT+ people across all levels of the organisation, all of whom are currently underrepresented. All applicants will be considered fairly based on skills and experience. Disabled and care-experienced applicants who meet the minimum job criteria will be guaranteed an interview.

Find out more about our commitment to equalities https://www.edinburgh.gov.uk/work-us/inclusive-edinburgh/4

As part of our goal to improve organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure we're recruiting the best people. We're interested not only in your skills and experience but also in your approach to work. Therefore, part of our interview process will be an assessment of how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours - The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Happy to talk flexible working.

Follow us on X at @edincounciljobs

View Senior HR Consultant job description

View Senior HR Consultant person specification

  • Disability Confident Employer - Employer
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  • Scottish Living Wage
  • Carer Positive Employer in Scotland - Engaged