Clerical Assistant/Receptionist

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Clerical Assistant/Receptionist (10/358)
Dumfries
£5,193.75 - £5,216.88

Are you passionate about Customer Service and looking for a new challenge?

Based in Dumfries Ice Bowl, you will receive training in the Leisure Management till system and will be required to undertake reception and clerical duties.  Dealing with customers on a day to day basis you will have excellent communication and telephone skills and be able to multi–task under pressure.  Being the first point of contact for customers you will be enthusiastic, friendly and knowledgeable on the Ice Bowl programme and will assist in selling and promoting key activities and services.

You will be required to work 7.5 hours per week 52.14 weeks per year and will require you to work shifts which will include evenings and weekends. This an annualised post, meaning you will not be required to work during our annual shutdown, which normally lasts up to 7 weeks through the summer months.
 
Educated to Standard Grade or equivalent in English and Mathematics, you will ideally have good computer skills and knowledge of software applications, particularly Microsoft Word and Excel.  Moderate receptionist/clerical experience is essential.  You will have experience of cash handling and dealing with members of the public.  Experience of working within the leisure industry and knowledge of memberships, and sales would be an advantage.

This post is subject to candidate vetting through Disclosure Scotland. 

With an exciting benefits package, working for Dumfries and Galloway Council supports you to invest in your own health and wellbeing.  Employees have access to our bespoke Vivup platform with over 800 discounts on everyday essentials from top UK retailers, restaurants, utility providers and more.  Employees also get access to membership of The Local Government Pension Scheme (Scotland) exclusive discounts from local businesses, a Cycle-to-Work scheme, financial support from My Money Matters, and guidance from our trained Wellbeing Champions.

Here at Dumfries and Galloway Council we are committed to equality, diversity and equal opportunity with our values, which include treating everyone with dignity, fairness and respect, driving us to tackle inequality. We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation.

For further information please contact:, Laura Armstrong, Dumfries Ice Bowl on (01387) 251300 or email:  laura.armstrong@dumgal.gov.uk