Customer Assistant

Advert

Customer Assistant

Gretna Registration Office

£4,767

 

You will be required to work 7 hours per week, 52.14 weeks per year.

Are you looking for your first step into the world of work? Want to build confidence, learn new skills, and make a difference in your community?

 

This is your chance!                                         

 

What You’ll Be Doing

As a Customer Service Assistant, based in Gretna Registration Office, you’ll be the front face of couples coming to Gretna to get married. You’ll:

 

• Be the first person customers' meet when they walk through to door
• Welcome customers and support them with their enquiries
• Take marriage applications and provide information
• Handle simple customer service transactions for the council
• Keep records up to date
• Get the opportunity to learn about the library and support events

 

What You’ll Gain

This role is perfect for young people aged 16–18 who want to:

 

• Build customer service skills and confidence
• Develop communication skills by working with the public
• Gain real workplace experience in a supportive environment
• Learn how council, registration and library services work behind the scenes
• Add valuable experience to your CV or UCAS application

 

Why Apply?

 

• Fun, friendly team environment
• A chance to make a positive impact in your community
• Training and support provided – no prior work experience needed!

 

Who We’re Looking For

 

• You must be aged 16 or over
• Friendly, approachable, and willing to learn
• Interested in helping people and working with the public
• Reliable and ready to take on new challenges
• Enthusiastic about gaining workplace skills

 

This role involves working on a Saturday at Gretna Registration Office.

Advert cont...

Don’t miss this opportunity to kickstart your career journey. Join us as a Customer Service Assistant and discover how rewarding it is to support your community while learning skills that will get your career started.

 

With an exciting benefits package, working for Dumfries and Galloway Council supports you to invest in your own health and wellbeing.  Employees have access to our bespoke Vivup platform with over 800 discounts on everyday essentials from top UK retailers, restaurants, utility providers and more.  Employees also get access to membership of The Local Government Pension Scheme (Scotland) exclusive discounts from local businesses, a Cycle-to-Work scheme, financial support from My Money Matters, and guidance from our trained Wellbeing Champions.

Here at Dumfries and Galloway Council we are committed to equality, diversity and equal opportunity with our values, which include treating everyone with dignity, fairness and respect, driving us to tackle inequality. We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation.

For further information please contact Delyce Robson, Development and Performance Coordinator Performance, 030 33 33 3004, delyce.robson@dumgal.gov.uk