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Ref no:
DGA12160
Published:
11/06/2025
Closes:
07/07/2025
Location:
Carruthers HouseEnglish Street, DG1 2HP
Salary:
£25,896 - £30,597 per year
Contract Type:
Permanent
Position Type:
Full Time
Hours:
36 hours per week

Job Description

Pensions Assistant  (4)

Dumfries

 

(2) Permanent 36 hours posts

 

£29,133 - £30,597

 

(1) Fixed Term 36 hours, fixed term for 4 years

 

£29,133 - £30,597

 

(1) Fixed Term 32 hours, fixed term for 1 year.

 

£25,896 - £27,197.33

 

Our Pensions Team is expanding, and we’re looking for proactive and conscientious individuals to join us in developing our service and achieving our goals. We have two permanent, full time positions available, a four year fixed term position, and a fixed term maternity cover of up to one year.

We administer for the Local Government Pension Scheme (LGPS), delivering a variety of services to our members. This role entails working directly with customers via various channels, system developments and project work. You will be joining an already busy team as we take on new challenges and enhance our ways of working.

 

We need someone who is keen to learn, works independently to meet strict deadlines, and uses problem-solving skills. You need an eye for detail, and to be able to apply your learning to various scenarios. Below are testimonials from those currently working in this role:

“The role of a Pensions Assistant is a job of two halves; with a focus on accuracy, calculations and problem-solving as well as providing customer service for the members behind the numbers. Pensions is a vast subject with a lot to learn which can be varied, complex and sensitive in nature. This makes the role equally challenging and rewarding.”

“When starting in the Pensions Team I really enjoyed the challenge of learning something new. The comprehensive training provided via the induction plan was very effective and supported me whilst I was learning the role. My favourite part of the role is how varied and diverse the tasks are, meaning each day brings fresh challenges and opportunities for growth.”

Our team currently operate a hybrid working arrangement, with the expectation to work together in our Dumfries office two days a week and the rest of the time from home.

Applicants invited to interview will be asked to complete a couple of exercises on the day. Interviews will be held in person. The successful candidate will require a basic Disclosure Scotland check.

 

We would encourage those interested to contact the team to discuss the role in more detail. If you do not feel you have the experience to be successful in this role, but you are interested in working with us, we would encourage you to consider the vacancy for Pensions Support Assistant being advertised in the coming weeks.

 

 

 

Requirements

With an exciting benefits package, working for Dumfries and Galloway Council supports you to invest in your own health and wellbeing. Employees have access to our bespoke Vivup platform with over 800 discounts on everyday essentials from top UK retailers, restaurants, utility providers and more. Employees also get access to membership of The Local Government Pension Scheme (Scotland) exclusive discounts from local businesses, a Cycle-to-Work scheme, financial support from My Money Matters, and guidance from our trained Wellbeing Champions.

Here at Dumfries and Galloway Council we are committed to equality, diversity and equal opportunity with our values, which include treating everyone with dignity, fairness and respect, driving us to tackle inequality. We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation.

 

 

For further information please contact  Sarah Aitchison  on 01387 273855 or by emailing sarah.aitchison@dumgal.gov.uk

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