Senior Support Assistant

Job Description

Senior Support Assistant (18/81)

Dumfries

£30,297 - £31,818

 

We are looking for a full time, permanent member of staff to be an active member of the Telecoms and Contracts Team to ensure competent and efficient support across a variety of work themes, mainly finance, procurement, contract and supplier management.

 

Your will provide effective support to the Support Officer and Management Team by assisting in monitoring of finance, related queries and ordering, invoice processing and receiving goods, using RSS, and various Microsoft applications.

 

You will liaise with suppliers to obtain competitive quotes, check stock availability, track deliveries and resolve supply issues.

 

You will liaise closely with colleagues in other departments to improve ICT&D Support services to meet corporate requirements. You will assist the SWAN & Financial Co-Ordinator and provide cover, when required. You will be responsible for the maintenance of the ICT&D contract ID and contract register. You will assist in relevant procurements, in line with corporate procurement unit guidance and provide effective support to project related themes.

 

You will be responsible for the co-ordination and day to day requirements associated with the administration of the council ICT equipment recycling contract.

 

To qualify for this post, you should have experience in an administrative or finance support role, ideally within ICT, digital services, or local government for 3 years be competent in use of Microsoft packages as well as experience dealing with customer enquiries and issues.

 

This post is subject to candidate vetting through Disclosure Scotland.

 

 

 

Requirements

With an exciting benefits package, working for Dumfries and Galloway Council supports you to invest in your own health and wellbeing. Employees have access to our bespoke Vivup platform with over 800 discounts on everyday essentials from top UK retailers, restaurants, utility providers and more. Employees also get access to membership of The Local Government Pension Scheme (Scotland) exclusive discounts from local businesses, a Cycle-to-Work scheme, financial support from My Money Matters, and guidance from our trained Wellbeing Champions

 

 

Here at Dumfries and Galloway Council we are committed to equality, diversity and equal opportunity with our values, which include treating everyone with dignity, fairness and respect, driving us to tackle inequality. We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation.

 

For further information please contact: Heather MacLean, Support Officer on 01387 702651 or Extn 60051 or heather.maclean@dumgal.gov.uk or Fiona Gordon on 01387 702635 or Extn 60035 or Fiona.gordon@dumgal.gov.uk