- Location:
- Dundee House, 50 North Lindsay Street, Dundee, DD1 1NF
- Salary:
- £16,808 - £31,813 per year
- Contract Type:
- Permanent
- Position Type:
- Full Time
- Hours:
- 37 hours per week
- Work From Home:
- Hybrid
Job Description
Working in a hybrid style, based at home and Dundee House, you will work full or part time, 37 or 21 hours per week.
Please indicate your preference on application.
If you have any queries regarding this vacancy, please contact Ann McGurk by email ann.mcgurk@dundeecity.gov.ukRequirements
You will have 5 National 5s, or equivalent, including Maths and English; or relevant work experience.Responsibilities
You will be responsible for the effective management of all aspects of consolidated debt relating to individuals and businesses, and provide referrals to support agencies in order to break the debt cycle whilst increasing recovery levels within the Council.The Individual
You will have experience of delivering a customer focused service, the ability to deal with potentially sensitive or challenging situations and have experience of assisting members of the public who are in stressful situations.
You will have well developed communication skills, an awareness of Data Protection Legislation and experience using computerised systems including Microsoft along with the ability to analyse data/information with attention to detail.
A flexible approach to carrying out duties, with the ability to prioritise work and manage time effectively with the ability to work as part of a team and on your own with minimum supervision is essential.
A Level 1 Basic Disclosure Scotland check is required.