Assistant Business Support Analyst

Job Description

To assist in the provision of an efficient implementation and technical support of Information and Communications Technology (ICT) services, for all systems provided by the ICT function in the support of the operational services and stakeholders of East Ayrshire Council, in order to assist with the promotion, delivery and integration of the key objectives in relation to those identified within the Council’s Strategic Plan, Digital Strategy and Workforce Strategy.

The level of participation and grade will be dependent on the post holder's relevant experience and / or qualifications. Grade progression is subject to an annual measurement of satisfactory performance and qualifications attained. Note however that progression from Grade C will be dependent on successful completion of an HNC in an ICT related discipline, where one is not already held; where the candidate does not have an HNC, but has demonstrable and relevant experience, this may be taken in to account.

 

Requirements

We follow the national guidance in relation to pre-employment checks namely “Safer Recruitment Through Better Recruitment”. With regards to requests for references and in line with this guidance, during your application process you should provide details of a minimum of two appropriate and relevant references, one of which should be from your current or most recent employer. It is also a requirement that the reference from your current or most recent employer is from an appropriate senior manager and it is not a reference from a former peer operating at the same level.

If you apply for this post, please add the following email address to your safe sender list to ensure that any MyJobScotland related e-mails go directly to your inbox - noreply@myjobscotland.gov.uk.

 

Responsibilities

Our Web team is responsible for support and development projects including our internal and external websites, web-based applications, and creating / utilising APIs, as well as supporting core systems such as the ICT Helpdesk. The team has in-depth understanding / experience of full-stack development including platforms and languages such as VB.Net, C#, Javascript, PHP, IIS / Web Server, PowerShell; and Relational Database Management Systems (RDBMSs) such as SQLServer, Oracle etc.

 

The Individual

This is a permanent full time post with an admin base of The Opera House, John Finnie Street, Kilmarnock. The hours of work will be 35 hours per week, to be worked Monday - Friday and at the direction of the Line Manager.

The full time salary of this post is between £24,734 - £34,671 per annum.

The workstyle for this post is : Flexible - 50-79% of time is office based. Able to work at different/ multiple work locations. Occasionally works at home, or another location 1-2 days per week, or directly home to external appointments.