Business Support Admin Assistant

Job Description

The post holder will provide a professional administrative support service to health and social care operational teams.  Delivering this support in a friendly and efficient manner will be vital to the smooth operation of the teams.

The role of the post holder within the team is instrumental in ensuring the flow of communication, from a variety of sources projecting a positive, professional image for the whole function and in particular when acting as first point of contact for the Service.

To be the first point of contact for patients and visitors / callers to the Service, ensuring that all enquiries are dealt with promptly and efficiently, providing a positive image, ensuring confidentiality is maintained at all times and adhere to all organisational policies and procedures.

The post holder will be responsible for the co-ordination of MAPPA correspondence (Multi-Agency Public Protection Arrangements) and meetings that are managed by the Partnership.  The post holder will have responsibility for scheduling, organising invitations, collation of paperwork and liaison with external agencies in respect of MAPPA 1 (statutory) meetings. The post holder will also be expected to be involved in the minute taking of MAPPA 1 meetings and thereafter ensuring that systems are updated timeously to reflect any changes in risk level.  The post holder will liaise with Police Scotland colleagues in relation to MAPPA 1 (non-statutory meetings) to ensure that systems are updated appropriately.

The post holder will be required to work flexibly to cover staff absences, and any periods of particular pressure.

Requirements

The duties of this post requires access to the public sector network and therefore the successful applicant must complete a basic Disclosure Scotland application.  A formal offer of employment with East Ayrshire Council will only be made once satisfactory clearance has been received.  Any information that is disclosed on a basic disclosure will require to be discussed before a formal offer of employment is made.

 

Employment References

We follow the national guidance in relation to pre-employment checks namely “Safer Recruitment Through Better Recruitment”.  With regards to requests for references and in line with this guidance, during your application process you should provide details of a minimum of two appropriate and relevant references, one of which should be from your current or most recent employer.  It is also a requirement that the reference from your current or most recent employer is from an appropriate senior manager and it is not a reference from a former peer operating at the same level.

 

Additional Information

This is a full time permanent post based within the Business Support team.

Hours of work are 35 hours per week to be worked as follows; 

Mon-Thur 9am-5pm, Fri 9am-4pm 

Annual Salary - £24,734 - £25,953

The workstyle for this post is ‘Flexible’ - 50% -79% of your time in an office location/ multiple work locations.

You will work at your administrative base or another agreed office location between 2.5 to 4 days per week and only occasionally from home.

The admin base for this post is the Johnnie Walker Bond, Kilmarnock.

If you apply for this post, please add the following email address to your safe sender list to ensure that any MyJobScotland related e-mails go directly to your inbox - noreply@myjobscotland.gov.uk.