Carefirst Adviser

Job Summary

Please note that this position is temporary.

Make a Difference Every Day

Do you have experience or a keen interest in using or supporting the development and day to day use of the Council’s Social Work Case Management System?  Would you like to ensure the system effectively meets business need by helping implement changes to the system, resolve system user problems and delivering system training?  

We are looking for a compassionate and motivated CareFirst Adviser to join our team on a full-time temporary basis.  As a successful candidate you will be able to gain experience working with one of the council’s key lines of business systems by carrying out activities including troubleshooting, fault finding, implementing fixes and delivering CareFirst user training. You will also liaise with Social Work, HSCP, ICT & the wider Business & Digital Change Team to carry out your role as a CareFirst Adviser.  

What We’re Looking For

• An enthusiastic candidate with excellent communication and interpersonal skills
• Strong organisational and IT skills
• Ability to handle sensitive situations and information with empathy and professionalism
• Knowledge of health and social care services in Scotland is desirable

Why Join Us?

• Opportunity to make meaningful impact in the community
• Supportive and collaborative working environment
• Generous annual leave and participation in the Local Government Pension Scheme

Apply Now

If you’re ready to make a positive difference, we’d love to hear from you. 

For an informal discussion on this post, please contact Catherine Bolan, CareFirst Lead on 0141 777 3311 Ext 3019 or email catherine.bolan@eastdunbarton.gov.uk

PVG/Disclosure Scotland

The following criteria applies to all roles within East Dunbartonshire Council where PVG/Disclosure checks are essential criteria.

Where the post you are applying for is considered a Regulated Role under the Disclosure (Scotland) Act 2020, successful candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to confirmation of employment being made by East Dunbartonshire Council.

Please note, successful candidates will be expected to meet the cost of the relevant check which will be deducted from the successful candidate’s first salary payment. Successful candidates who withdraw their application after the check process has started will be invoiced for the cost of the check.

In specific circumstances the payment could be deducted in instalments from an employee’s wages following commencement of employment. Approval in such circumstances will be made by the HR &OD Manager.

Should an employee leave in advance of the payment being deducted, the full amount will be deducted from the employee’s final salary.

The criteria outlined above will apply to existing employees of East Dunbartonshire Council who apply for roles for which a PVG/Disclosure check is required.

Charter of Commitment

The commitment by East Dunbartonshire Council to job applicants is as follows:

• Individuals will be treated in a polite, friendly and welcoming manner.

• Equalities monitoring will be conducted to ensure a fair and equitable process with screening being carried out to anonymise sensitive information such as age, gender and disability.

• The information that we receive will be treated in confidence and with discretion. Only the relevant HR representative/team and the relevant service will see the application form.

• We will encourage and welcome applications from applicants under the disability symbol. Where the essential criteria are met an interview will be offered to those applying under the disability symbol.

• We will be pleased to make any reasonable adjustments to ensure accessibility at the interview.

• We will advise you within reasonable time after the closing date if you have not met the interview criteria. (Normally within 4 weeks)

• We will advise you of meeting the criteria for interview normally within 3 weeks.

• We will advise you if you have been successful or unsuccessful at the interview stage as soon as practically possible.

Website

www.eastdunbarton.gov.uk