IT Analyst - Development & Transformation

Vacancy Information

Hourly rate of pay: £18.34 - £19.86

Days and Hours of Work:
Monday - Friday, 09:00-17:00
Starting and finishing times are flexible, and flexi time is applicable.
To start asap.

Applications will be accepted from those wishing to be considered for this role on a part-time basis. If you are applying for this role on a part time basis, please tell us in the Additional Information section of the application form.

About the role
We are looking for an IT Analyst to join our Development & Transformation team, working on East Lothian Council’s digital services. The role focuses on digital service delivery, low‑code development using Liberty Create, continuous improvement, and shared responsibility for supporting live services.

This role suits someone who enjoys problem solving, improving services, and taking ownership from idea through to live service. As a small specialist team, we carry out analysis, design, build and support work, working closely with service colleagues to deliver practical digital change.

What you’ll be doing
As part of the Development & Transformation team, you will:

• Work with Council services to understand processes and help redesign them for digital delivery
• Analyse requirements and build digital services using Liberty Create, including forms, workflows and case management
• Support and improve live applications, balancing new development with operational responsibilities
• Carry out testing, support user testing, and produce documentation
• Investigate and resolve issues with live services
• Work with IT and Information Security colleagues to ensure solutions are secure and compliant
• Contribute to team ways of working, sharing knowledge and improving digital service delivery
• Provide Level 1 IT support as part of the wider IT function when required

About the team
The Development & Transformation team delivers digital services used by Council staff, residents and businesses. We improve processes, reduce manual effort, improve data quality and support critical systems once live. We work collaboratively and value clear thinking, shared ownership and continuous improvement.

What we’re looking for
We’re looking for someone who:

• Is comfortable working across analysis, build and support
• Enjoys working directly with customers and service users
• Communicates clearly and values good quality documentation
• Can explain technical concepts to non‑technical colleagues
• Is organised, curious and willing to learn

You don’t need to be an expert in Liberty Create on day one — we value transferable skills and a willingness to learn.

Why join us

• Work on services that make a real difference
• Gain experience across the full digital service lifecycle

Home / Hybrid Working Consideration
Applications for home or hybrid working will be considered for this post in accordance with East Lothian Council’s Home Working and Worksmart Policies which can be found here. Home or Hybrid working options can be discussed with candidates invited for interview.

Please Note:
All home/hybrid workers must live in the UK. Where an application for home-working is supported, it will be subject to a satisfactory trial period. Employees will be expected to attend Council offices for the duration of induction, and be on site in East Lothian workplaces, as required. Employees with a hybrid working arrangement in place will be office based and able to work from home, with permission, on an ad hoc basis.

Job Details

To work as a member of the IT Business Services team with a primary focus on the effective use of the development platforms to bring about Council wide digital transformation.

The key areas of responsibility are:
• Working with Service Departments to bring about transformational change using the Council’s development tools.
• Assisting with the support and development of the Council’s MIS estate as required.
• Providing Level 1 IT Support and assisting the support efforts of others.
• Provide professional advice and guidance to enable council wide digital transformation.

The Jobholder will be a proactive individual with excellent customer service with experience of assessing client and service need.

Please download the Job Outline/Person Specification (available under 'Job Attachments') for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview.

The ‘East Lothian Way’– values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours. Please refer to the document via the link to familiarise yourself with them.

Job Requirements

Relevant Qualifications
Relevant HNC and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience.

Driving Licence
A full current driving licence is desirable for this post.

Level 1 Disclosure Clearance
This role requires Level 1 Disclosure Clearance to allow access to the Public Sector Network. ELC will submit a Police Act Disclosure application on behalf of the preferred candidate and receipt of the subsequent certificate will be required prior to commencement.

Please note:
If you have spent more than 3 months working or living out with the UK in the last 5 years then you will also be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the GOV.UK website.

Additional Information

For additional East Lothian Council employment information please click on the following link:
www.eastlothian.gov.uk/nonteachinginfo

If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link https://www.myjobscotland.gov.uk/contact-us.

If you require further information about this vacancy, please call 01620 827868, or email us on recruitment@eastlothian.gov.uk

Please note: We do not accept CV's (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form. Although there is an ‘import data from my CV’ function on MyJobScotland, this only imports very limited data and should not be relied upon to complete the application form. If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above.