IT Analyst - Infrastructure & Security

Vacancy Information

Hourly rate of pay: £18.34-£19.86

Days/Hours of Work
Monday-Friday 09:00-17:00
Starting and finishing times are flexible, flexi time is applicable
To start asap

Applications will be accepted from those wishing to be considered for this role on a part-time basis. If you are applying for this role on a part time basis, please tell us in the Additional Information section of the application form

If you’re an IT professional who takes pride in building infrastructure that just works -reliably, securely, and at scale this could be the role for you.

East Lothian Council is one of Scotland’s fastest growing local authorities, delivering essential services across a diverse and geographically varied area. Our IT Infrastructure & Security team is central to that delivery, supporting over 4,000 staff and thousands of learners across more than 100 sites, from council offices and schools to remote community locations.

We’re looking for an IT Analyst to join our team, based at our headquarters in Haddington.

About the team
The Infrastructure & Security team designs, operates, and secures the Council’s network and server estate end to end. Our environment is technically varied, spanning enterprise networking, Microsoft server and cloud platforms, and a growing security capability. The scale and visibility of our work make it both challenging and genuinely rewarding.

The role
Your primary focus will be supporting, maintaining, and developing the Council’s voice and data wide area networks. Over time, there is real scope to broaden into other areas of infrastructure and security, aligned to your interests and development.

This is not a passive support role. You’ll contribute to how the network evolves, support digital transformation initiatives, and help ensure our infrastructure remains secure, resilient, and fit for the future.

What you’ll be doing
- Supporting and developing enterprise network, server, storage, and cloud services
- Contributing to the evaluation and rollout of new technologies
- Providing Level 1-2 technical support with a customer focused approach
- Working with colleagues across IT and the wider organisation on infrastructure and security projects
- Offering technical input to support council-wide digital transformation

What we’re looking for
You’ll have experience in enterprise IT infrastructure, ideally with a network or Microsoft background, along with strong analytical skills and attention to detail. You take ownership, communicate clearly, and approach problems methodically.

Relevant certifications (CompTIA, Microsoft, or networking qualifications) are desirable but not essential. We’ll support your development where it matters.

What we offer
- Flexible working, including hybrid options
- A supportive and collaborative team
- Genuine opportunities for learning and career progression
- Work that makes a real difference to our communities

Home/Hybrid Working Consideration
Applications for home or hybrid working will be considered for this post in accordance with East Lothian Council’s Home Working and Worksmart Policies which can be found here. Home or Hybrid working options can be discussed with candidates invited for interview

Please Note:
All home/hybrid workers must live in the UK. Where an application for home-working is supported, it will be subject to a satisfactory trial period. Employees will be expected to attend Council offices for the duration of induction, and be on site in East Lothian workplaces, as required. Employees with a hybrid working arrangement in place will be office based and able to work from home, with permission, on an ad hoc basis

Job Details

To work as a member of the IT Infrastructure & Security team with a primary focus on providing IT support to all Council staff to help bring about Council Wide digital transformation.

The key areas of responsibility are:
• Providing Level 1 IT Support and assisting the support efforts of others.
• Assist with the work of the IT Service.
• Provide professional advice and guidance to enable council wide digital transformation.

The Jobholder will be a proactive individual with excellent customer service with experience of assessing client and service need.

Please download the Job Outline/Person Specification (available under 'Job Attachments') for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview.

The ‘East Lothian Way’– values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours. Please refer to the document via the link to familiarise yourself with them.

Job Requirements

Relevant Qualifications
Relevant HNC and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience.

Driving Licence
A full current driving licence is desirable for this post.

Level 1 Disclosure Clearance
This role requires Level 1 Disclosure Clearance to allow access to the Public Sector Network. ELC will submit a Police Act Disclosure application on behalf of the preferred candidate and receipt of the subsequent certificate will be required prior to commencement.

Please note:
If you have spent more than 3 months working or living out with the UK in the last 5 years then you will also be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the GOV.UK website.

Additional Information

For additional East Lothian Council employment information please click on the following link:
www.eastlothian.gov.uk/nonteachinginfo

If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link https://www.myjobscotland.gov.uk/contact-us.

If you require further information about this vacancy, please call 01620 827868, or email us on recruitment@eastlothian.gov.uk

Please note: We do not accept CV's (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form. Although there is an ‘import data from my CV’ function on MyJobScotland, this only imports very limited data and should not be relied upon to complete the application form. If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above.