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Ref no:
John Gray Centre, 15 Lodge Street, Haddington, East Lothian, EH41 3DX
£20,530 - £22,100 per year pro rata
Contract Type:
Position Type:
Part Time
5.75 hours per week

Vacancy Information

The salary advertised is full time (35 hours per week).  Part-time hours will be pro-rated accordingly.

Hourly rate of pay: £11.25 - £12.11

Seasonal post until 30th of September 2023
Saturday, 09:45-16:00 (with 30 mins for lunch)
To start asap

We are looking for people with enthusiastic, flexibility, great communication and organisational skills and a passion for delivering great customer service to join our team to help visitors get the most from their visit to our museums. Museum Assistants open and close our museums, welcome visitors to our venues, answer enquiries and make sure that everyone has an enjoyable and safe visit.

Job Details

To assist in the delivery of Museum services across East Lothian, maximising efficiency of service delivery within specific standards and in accordance with the Council’s policies and plans with a commitment to achieve best value.
 Deal with customer enquiries, resolving where possible at the first point of contact or referring to the most appropriate officer to resolve.
 Ensure the security of all parts of the museum and carry out regular checks of exhibition areas.
 Ensure the safety of visitors to the museum, undertake regular safety, security and fire checks for all areas.
 Open and close designated museums, if required.
 Monitor and report on shop stock levels, when required.
 Record and bank revenue from shops and cafes sales, when required.
 Record and report visitor numbers and undertake visitor surveys.
 Report damage, stock replacements and repairs.
 Assist in the preparation and delivery of workshops, learning activities and events and prepare resources including web updates and relevant publicity material, in conjunction with the Visitor Services Officer (East or West).
 Assist in the preparation and installation of exhibitions and displays, in conjunction with the Visitor Services Officer (East or West) and other members of the team.
 Give guided tours of the site/museum/exhibition.
 Supervise Casual Museum Assistants and volunteers (for permanent posts only).
 Contribute to the development of policies, procedures and strategies relating to the Museum Service and ensure effective and efficient implementation.
 Provide reception cover at the museum/archive reception, when required.

Please download the Job Outline/Person Specification (available under 'Job Attachments') for the full range of tasks and duties associated with this job.  You will need to refer to these in order to complete the application form.  You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview.

The ‘East Lothian Way’– values and behaviours we expect our employees to demonstrate in their everyday work.  Should you be invited to interview, you may be asked questions based on these behaviours.  Please refer to the document via the link to familiarise yourself with them.

Job Requirements

Relevant Qualifications
Educated to SVQ Level 1/ Standard Grade General level in English / Maths or National 4 in Literacy/ Numeracy or Intermediate 1 Communications / Numeracy or equivalent and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience. 

Driving Licence
A full current driving licence is desirable for this post.

PVG Membership
This post is considered as Regulated Work with vulnerable children and/or protected adults, as specified in the Protection of Vulnerable Groups (Scotland) Act 2007.

All preferred candidates for posts carrying out regulated work with these groups will be required to become a PVG Scheme member, or undergo a PVG Scheme update if they are already a member, prior to any formal offer of employment being made by East Lothian Council.

Please note: PVG member’s records are constantly updated with any new vetting information that arises. Any information that is disclosed on a PVG membership or update check, if relevant to the post being applied for, will be discussed with the applicant and investigated prior to any formal offer being made.

Please note:
If you have spent more than 3 months working or living outwith the UK in the last 5 years then you will be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the GOV.UKwebsite.

Additional Information

For additional East Lothian Council employment information please click on the following link:

If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link

If you require further information about this vacancy, please call 01620 827868, or email us on

Please note: We do not accept CV's (either electronically or by mail).  All our vacancies must be applied for by fully completing the on-line application form.  Although there is an ‘import data from my CV’ function on MyJobScotland, this only imports very limited data and should not be relied upon to complete the application form. 

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