Team Leader - Financial Support - INTERNAL APPLICANTS ONLY

Vacancy Information

Hourly rate of pay: £25.21 - 28.15

Days and Hours of Work:
Monday - Friday, 09:00-17:00
Flexi time is applicable, and starting and finishing time are flexible.
To start asap.

This is an exciting opportunity to play a key role in shaping and leading a high performing Financial Support Team within East Lothian Council. As Team Leader – Financial Support, you will provide day to day operational leadership across a busy, customer focused service delivering Housing Benefit, Council Tax Reduction, Scottish Welfare Fund and Discretionary Housing Payments. You will support staff development, drive continuous improvement, and ensure that services are delivered accurately, efficiently and in full compliance with legislation.

This role is ideal for someone with strong UK and Scottish benefits expertise, excellent people management skills, and a passion for delivering high quality public services.

You will work collaboratively with internal and external partners, contribute to service development, and help ensure that our most vulnerable residents receive timely and effective financial support.

If you thrive in a fast paced environment, are highly motivated by making a positive impact, and bring the drive needed to excel in this role, you may be the successful candidate we are looking for.

Home / Hybrid Working Consideration
Applications for home or hybrid working will be considered for this post in accordance with East Lothian Council’s Home Working and Worksmart Policies which can be found here. Home or Hybrid working options can be discussed with candidates invited for interview.

Please Note:
All home/hybrid workers must live in the UK. Where an application for home-working is supported, it will be subject to a satisfactory trial period. Employees will be expected to attend Council offices for the duration of induction, and be on site in East Lothian workplaces, as required. Employees with a hybrid working arrangement in place will be office based and able to work from home, with permission, on an ad hoc basis.

INTERNAL APPLICANTS ONLY
This post is open only to current employees of East Lothian Council (this includes agency/casual/locum staff who are currently undertaking work for us).

Job Details

To assist and support the delivery of an effective and efficient Financial Support Service that safeguards public funds, ensures compliance with relevant legislation and policies, and drives continuous improvement in service delivery and operational efficiency.

To maintain the efficiency of service delivery within specified standards/approved budgets and in compliance with the Council’s policies, legislation, and plans with a commitment to achieve best value.

Please download the Job Outline/Person Specification (available under 'Job Attachments') for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview.

The ‘East Lothian Way’– values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours. Please refer to the document via the link to familiarise yourself with them.

Job Requirements

Relevant Qualifications
Educated to HND or SVQ4 level and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience.

Driving Licence
A full current driving licence is desirable for this post.

Level 1 Disclosure Clearance
This role requires Level 1 Disclosure Clearance to allow access to the Public Sector Network. ELC will submit a Police Act Disclosure application on behalf of the preferred candidate and receipt of the subsequent certificate will be required prior to commencement.

Please note:
If you have spent more than 3 months working or living out with the UK in the last 5 years then you will also be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the GOV.UK website.

Additional Information

For additional East Lothian Council employment information please click on the following link:
www.eastlothian.gov.uk/nonteachinginfo

If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link https://www.myjobscotland.gov.uk/contact-us.

If you require further information about this vacancy, please call 01620 827868, or email us on recruitment@eastlothian.gov.uk

Please note: We do not accept CV's (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form. Although there is an ‘import data from my CV’ function on MyJobScotland, this only imports very limited data and should not be relied upon to complete the application form. If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above.