Business Support Assistant - St Andrew's House

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You will provide administrative/business support to the Alcohol and Drug Recovery Service (ADRS) and, if required, other sections within the Health & Social Care Partnership.

Your main duties will include answering telephone calls and greeting service users and other agencies at reception, processing referrals, updating CareFirst, EMIS and DAISY systems, printing clinic and ad-hoc prescriptions, monitoring the ADRS inbox, audiotyping using Winvoice system, liaising with and supporting health professionals such as our Psychiatrist, Psychologist, Medical Officer and Pharmacist Prescriber as well as our ADRS Staff, minute-taking, typing and sending correspondence.

This post is subject to a Level 1 Disclosure Check.

For details of our employment policies and terms and conditions, please visit our Council Careers page https://eastrenfrewshire.gov.uk/careers

East Renfrewshire Council has launched a new 15-year Community Planning Partnership vision called ‘A Place to Grow’.  Please follow this link https://eastrenfrewshire.gov.uk/placetogrow to watch a video and read our full plan which sets out our shared hopes and aspirations between now and 2040 so that East Renfrewshire is a place where everyone can flourish, thrive and grow.

Please note – all applicants will be asked to provide proof of their right to work in the UK, and any offer of employment will be conditional upon verifying documentary evidence before employment commences.  Further information can be found here: https://www.gov.uk/prove-right-to-work

Please note - East Renfrewshire Council does not provide Visa sponsorship.

References – during your application form completion you must provide details of a minimum of 2 referees, 1 of which should be your most recent or current employer.  It is also a requirement that the referees are your previous/current managers and are not the details of work colleagues operating at the same level as you or personal referees.  Please note only work email addresses for referees will be accepted.  Please contact hrdirect@eastrenfrewshire.gov.uk with any questions.

Pension Scheme

Employees with a contract of employment for 3 months or more are automatically included in our Local Government Pension Scheme which is a career average scheme. Pension contribution rates are based on a tiered system determined by your annual full time equivalent pensionable pay.  Further details can be found in the attached document General Information for Applicants or via the Strathclyde Pension Fund website Local Government Pension Scheme (LGPS) Guidance

Additional Information

Please click on the attachments below for full details of this post.