BMD Administration Assistant

Job Advert

We want your future to become part of ours.

Falkirk Council is a council of the future. A community of over 7,000 employees striving to create better lives for all of our residents.

Come join us.

Could you be our next BMD Administration Assistant within our Building Maintenance team?

In this role you will provide customer‑focused, efficient and effective front‑line and business support across the Building Maintenance Division. You will support a range of service areas including General Maintenance, Contracts, Gas, Electrical, Voids, Stores and Invoicing, making full use of computerised systems to manage enquiries, appointments, records and financial processes.

You will play a key role in supporting service delivery by coordinating administrative processes, assisting with performance information, and ensuring a high standard of customer service is maintained at all times.

What we are looking for…

The ideal candidate will have good organisational and customer care skills, attention to detail, and experience working in an office or administrative environment. You will be comfortable working with computerised systems, managing competing priorities, and communicating effectively with colleagues, customers and service users.

You will be able to work as part of a team, use your initiative, and handle information accurately and confidentially in line with established procedures and statutory requirements.

• Experience of office or administrative work
• Strong customer service and communication skills
• Good organisational skills and attention to detail
• Experience using Microsoft Office packages
• Ability to handle financial transactions such as invoices or cash processing
• Ability to manage competing priorities and deadlines
• Experience of working as part of a team

Sounds like you? Great. 

View our job profile below for more information on what could be your next job.

Why work with us?

At Falkirk Council, we strive to create positive change in our community by empowering our people to make a difference. We are a team-oriented, purpose-driven organisation focused on creating positive change. Be a part of something bigger, be part of our future, and come work with us.

We are looking for people who share our values and want to make a real impact in our communities. Our values: Responsive, Innovative, Trusted, and Ambitious (RITA) shape everything we do.

• Responsive: We embrace technology and modern ways of working to deliver services that meet customer needs every day.
• Innovative: We celebrate creativity and learning to inspire new solutions that make Falkirk a great place to live, learn, work, and visit.
• Trusted: We remove barriers and empower people with the skills to lead independent, fulfilling lives.
• Ambitious: We work together to create sustainable services that make a lasting difference.

This is an operational role primarily based within our Inchyra depot. Home working may be supported for up to one day per week where operational and service needs allow. The remainder of the working week will be based at Council locations to support effective collaboration, customer service and service delivery.

Falkirk Council values diversity and welcomes applications from all backgrounds.

This is a full-time position; however, we welcome and will consider requests for part-time hours in line with service requirements.

If you are ready to make a real difference to the lives of real people, apply today.

 

Requirements

What we can offer you.

As a Falkirk Council employee, you’ll enjoy a range of flexible benefits: https://www.falkirk.gov.uk/employees/employee-benefits

In addition, you will have:

• Opportunity to develop administrative and customer service experience within a large operational service
• Exposure to a wide range of building maintenance and repairs activities across Housing and Property Services
• Ongoing training and support relevant to the role, including systems, procedures and health and safety requirements
• Experience working with performance information, customer satisfaction feedback and service delivery processes
• Opportunity to work collaboratively with colleagues across Building Maintenance and Housing services

You will work 37 hrs per week (08:00 – 16:30 Mon to Thurs, 08:00 – 16:00 Fri)

Contact Us

For more information regarding this role, contact Teresa.knox@falkirk.gov.uk

Or call 01324 590718.

Find out what else Falkirk has to offer:

Visit Falkirk: https://www.visitfalkirk.com/

Falkirk Leisure & Culture Website: Falkirk Leisure & Culture Home Page

Helix Park & the Kelpies: Helix Park Falkirk | The Helix