Customer & Business Support Assistant
- Location:
- Community Stadium 4 Stadium Way Falkirk, FK2 9EE
- Salary:
- £24,018 - £24,288 per year
- Contract Type:
- Permanent
- Position Type:
- Full Time
- Hours:
- 37 hours per week
- Work From Home:
- Hybrid
Job Advert
Can you ‘MAKE IT HAPPEN’?
To support the Council’s drive to become Council of the Future we are now looking to appoint on a full time permanent basis a dynamic and enthusiastic Customer & Business Support Assistant who will enjoy working in an environment of continuous change and improvement.
You will be educated to SVQ level 2 or equivalent, with a positive ‘can do’ attitude, the drive to ‘make it happen’ in a busy working environment delivering a high-quality responsive Customer & Business support service across a diverse range of services.
Ideally you will possess strong written and oral communication skills, knowledge and experience of Microsoft Office, Call handling and data protection legislation requirements.
You must be able to work accurately to deadlines within a busy team ensuring excellent customer support to both internal and external customers.
This role will involve some element of hybrid working which will be a combination of home and office working but Service demands will dictate as/when hybrid working will be suitable for the post holder.