Customer & Business Support Assistant

Job Advert

Can you ‘MAKE IT HAPPEN’?

To support the Council’s drive to become Council of the Future we are now looking to appoint on a temporary basis a dynamic and enthusiastic Customer & Business Support Assistant who will enjoy working in an environment of continuous change and improvement.

You will be educated to SVQ level 2 or equivalent, with a positive ‘can do’ attitude, the drive to ‘make it happen’ in a busy working environment delivering a high-quality responsive Customer & Business support service across a diverse range of services.

Ideally you will possess strong written and oral communication skills, knowledge and experience of Microsoft Office and data protection legislation requirements.

You must be able to work accurately to deadlines within a busy team ensuring excellent customer support to both internal and external customers.

This role will involve some element of hybrid working which will be a combination of home and office working but Service demands will dictate as/when hybrid working will be suitable for the post holder.

We have two posts available –

Post 1 – 22 hours over 5 days, working hours can be negotiated. This is to provide support on a temporary project within Education Services. The contract is for 6 months initially, and this may be extended if budgets allow.

Post 2 – 17 hours over 3 days (Monday, Tuesday and Wednesday). This is a permanent post providing support to Education Services.