Customer & Business Support Assistant (Call Handling)
- Location:
- The Foundry, 4 Central Park, Larbert, FK5 4RU
- Salary:
- £26,314 - £26,603 per year pro rata
- Contract Type:
- Permanent
- Position Type:
- Part Time
- Hours:
- 22.2 hours per week
Job Advert
Can you ‘MAKE IT HAPPEN’?
To support the Council’s drive to become Council of the Future we are now looking to appoint on a part-time permanent basis a dynamic and enthusiastic Customer & Business Support Assistant who will enjoy working in an environment of continuous change and improvement.
We’re looking for a friendly, adaptable and positive team player to join our Social Work Call Handling team.
You will be educated to SVQ level 2 or equivalent, with experience in a customer-facing role and excellent communications and listening skills. Confidence using computer systems, ability to process information accurately and have a calm and professional approach.
This role will involve some element of hybrid working which will be a combination of home and office working but Service demands will dictate as/when hybrid working will be suitable for the post holder.
You will work 22.2 hours per week.
If you are the successful candidate, you will be required to carry out a Disclosure Scotland check, the cost of which will be met by the preferred candidate.