Ref no:: FLK14333
Published:: 17/06/2026
Closes:: 02/07/2026

Location:: The Foundry, 4 Central Park, Larbert, FK5 4RU
Salary:: £29,613 - £31,812 per year
Contract Type:: Permanent
Position Type:: Full Time
Hours:: 37 hours per week
Work From Home:: Hybrid

Job Advert

We want your future to become part of ours.

At Falkirk Council, we have over 7,000 employees working together to improve lives and deliver positive outcomes for our communities.

Come join us.

We are inviting applications from talented and enthusiastic individuals to join our Corporate Procurement Unit as a Customer and Business Support Officer on a full-time permanent basis.

You’ll be part of a successful and well-respected team, helping to deliver an effective procurement service. You’ll work with people across Falkirk Council and with a wide range of external organisations.

This is a rewarding and varied role where you’ll grow your local government knowledge and experience, build strong relationships and make a real difference.

We are looking for a candidate with the right attitude to help us continue to support communities, reduce inequalities, foster a thriving economy and embrace a greener future.

Help us to improve the way we work by embracing change and making the best use of our processes and resources.

Undertake advanced administrative tasks and duties to support colleagues and customers in line with established procedures, working practices, policies, statutory and regulatory requirements.
Ensure the highest standard of customer service and best value delivery
Help improve the systems, processes and procedures we use, from design through to delivery.
Support the ongoing development and improvement of the Corporate Procurement Unit.

What we are looking for…

The ideal person for this role will be:

Be educated to SVQ level 3 / HNC or equivalent or have equivalent relevant experience.
Maintain an up to date knowledge of legislation and/or best practice affecting the provision of services.
Exercise highly developed communication skills in order to convince others to adopt changes, streamlined processes and procedures with tact and diplomacy.
Have planning skills along with sound organisational skills.
Have highly developed IT skills in order to analyse, manipulate and present complex data and an understanding of the benefits of technology in developing efficient processes.
Have experience of working in an environment of change and challenge, demonstrating resilience and flexibility.

Sounds like you? Great. 

View our job profile below for more information on what could be your next job.

Requirements

Why work with us?

At Falkirk Council, we strive to create positive change in our community by empowering our people to make a difference. We are a team oriented, purpose driven organisation focused on creating positive change. Be a part of something bigger, be part of our future, and come work with us.

We are looking for people who share our values and want to make a real impact in our communities. Our values: Responsive, Innovative, Trusted, and Ambitious (RITA) shape everything we do.

Responsive: We embrace technology and modern ways of working to deliver services that meet customer needs every day.
Innovative: We celebrate creativity and learning to inspire new solutions that make Falkirk a great place to live, learn, work, and visit.
Trusted: We remove barriers and empower people with the skills to lead independent, fulfilling lives.
Ambitious: We work together to create sustainable services that make a lasting difference.

This role offers hybrid working, allowing employees to work both from home and in Council locations, to support business needs. We promote a balanced approach, ensuring staff have the right environment to collaborate with colleagues while also having the option to work independently when appropriate.

Falkirk Council values diversity and welcomes applications from all backgrounds.

If you are ready to make a real difference to the lives of real people, apply today.

What we can offer you.

As a Falkirk Council employee, you’ll enjoy a range of flexible benefits: