Modern Apprentice (Business Administration)

Job Advert

Salary is National Minimum wage so it's age dependent as below:

Age Range - Rate Per Hour

Aged 16-17 - £10.18

Aged 18-20 - £11.89

Aged 21+ - £13.01

Falkirk Council are recruiting Modern Apprentice positions within Business Administration, Housing and Customer Service roles.

Open to all Falkirk Council residents, who are looking to gain a qualification in work.  The qualification you will undertake as part of this role is SVQ Level 3 (SCQF Level 6)

As the first point of contact for visitors and callers, you will provide a welcoming front‑of‑house experience, whilst supporting the wider team with administrative tasks, supporting efficient day‑to‑day operations within the office.

As an Apprentice you will require:

• The ability to deal with customers in a courteous manner
• To always maintain confidentiality
• To have good communication and IT skills
• To have the ability to work under pressure and be able to work with other colleagues in the team
• To complete training and a qualification whilst in work

Key skills and attributes for the role include:

• Organisational and multitasking skills
• Experience using Microsoft Office (Word, Outlook, Excel)
• Confident telephone manner and customer service skills
• Ability to work independently and as part of a team
• Previous work experience would be an advantage but not essential

If you are the successful candidate, you will be required to carry out a Disclosure Scotland check, the cost of which will be met by the preferred candidate.

Please send an up to date CV to: eturecruitment@falkirk.gov.uk with the subject heading as "MA Opportunity".

Closing Date is 30th June, 2026