Assurance Officer (Performance and Quality Assurance)

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Job Details

This is an exciting time to join the Children, Families and Justice social work service within the Communities Directorate. As an Assurance Officer (Performance and Quality Assurance) you will lead on the development and oversight of data reporting systems across the Children and Families social work service.

Working closely with colleagues in operational social work teams, the Performance Improvement Team, and Business Technology Service you will bring enthusiasm, creativity, analytical and problem-solving skills to support the service to effectively:

• Access data and quality assure service delivery in a timely manner
• Develop reporting systems that provide quantitative and qualitative information to measure the impact of support and delivery of strategic plans
• Develop and track Key Performance Indicators to analyse data trends across Fife, informing the development of community-based support aligned to local needs
• Benchmark local practice against national data
• Develop and update business continuity plans and risk registers, enabling timely compliance with wider corporate reporting standards

The Person

• You will be educated to SCQF level 9, which includes a Degree or equivalent.
• You will have experience of working collaboratively with a range of professionals to achieve a shared goal.
• You will have experience and confidence in leading projects or working groups.
• You will have strong analysis skills, and experience of planning and motivating others to creatively problem solve.
• You will be confident in the use of technology, including Microsoft packages that support data analysis and visualisation (e.g. Power BI)
• You will be an organised individual who is able to work autonomously to achieve objectives on multiple tasks.
• For communication skills, focus on type of skills -persuading, advising, listening. Don’t use ‘excellent’ or ‘good’
• You should have the ability to travel across Fife.

The Children, Families and Justice service is invested in supporting its workforce to be skilled, confident and competent. We offer a range of support to our employee’s including:

• A commitment to regular and reflective supervision
• A culture where your voice matters and opportunities are available to shape how we work together as a service
• Bespoke training and a range of career development opportunities, with protected study time equivalent to one working day per month
• Generous annual leave and “blended working” arrangements with home-working opportunities and office-working as required.
• Competitive salaries
• Local Government pension scheme and employee benefits and rewards scheme

Before confirming your appointment, you will be required to obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland.

This post requires SSSC registration, and the successful applicant will have three months to apply for registration.

For Further Information Contact: Laura Lowrie, Service Manager – laura.lowrie-sw@fife.gov.uk