Administration Assistant (Community Alarms), (Temporary)

Job Description

Role – Administration Assistant (Community Alarms)
Location – GCHSCP, Blair Court, Port Dundas Business Park, 100 Borron Street, Glasgow, G4 9XE
Contract Status – Temporary, up to 3 months

Are you interested in working for the largest local authority in Scotland, in partnership with the NHS, to help improve the health and wellbeing of our community? Then, you are in the right place!

The Community Alarm Service support approx. 9000 service users and the homecare service supports approx. 5000 Care Service, providing essential telecare and homecare services that help individuals remain safe and independent in their own homes.

This role is primarily based within the Community Alarms Service, with occasional support required for the Homecare Operations Team. Key responsibilities include:
• Receiving and processing telecare referrals
• Uploading referral information
• Liaising with service users, their representatives, equipment suppliers, installers/technicians, Alarm Centre staff, and response teams
• Coordinating installation, repair, and uplift of telecare equipment
• Supporting Homecare Operations as needed

Essential Skills & Experience:
• Proficiency in Microsoft Office (Word and Excel)
• Strong telephone and communication skills
• Ability to work independently and collaboratively
• IT literacy and comfort with PC-based tasks

These roles are excepted under Rehabilitation of Offenders Act 1974 (Exclusions and Exceptions) (Scotland) Order 2013 (as amended).

 

If you would like to find out more about the role before applying, you can contact: Louisa Redman, Senior Officer on 07733 301689 or by email: louisa.redman@glasgow.gov.uk

 

Working for us!

For more information on Glasgow City Health and Social Care Partnership (GCC) please visit the following websites:

GCC Website and GCC Conditions of Service

 

 

Application Packs

The following alternative Application Packs can be requested in other format for example, Braille, Audio and other languages.  To request an alternative Application Pack please phone 0141 287 1054.  Packs will be posted out to you 2nd class within 3 working days of receiving your telephone request.  Please note the closing date of the job advert if requesting this to ensure that you give yourself plenty of time to complete your application form and return to us.

Further Information

Please note that Glasgow City Council is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts, see

GCC Job Evaluation