Clerical Officer (Children Admin Services) - 10 posts

Job Description

Role – Clerical Officer (Children's Admin Services)
Location – GCHSCP, based within the City Centre and the localities in North West, North East and South areas of the city
Hours - 17.5 hrs, 21.5 hrs, 27.5 hrs and 35 hours
Contract Status – Permanent

Are you interested in working for the largest local authority in Scotland, in partnership with the NHS, to help improve the health and wellbeing of our community? Then, you are in the right place!

Glasgow City Health and Social Care Partnership (GCHSCP) is a partnership between Glasgow City Council and NHS Greater Glasgow and Clyde for health and social care services in Glasgow. Our vision is for community health and social work services to support people to flourish, work in partnership with communities and organisations to transform and improve health and wellbeing.

Business Admin is a wide and varied team providing administrative support across GCHSCP. This role is to provide comprehensive clerical and administrative support within the Children and Families Service which is a busy environment offering assistance to practitioners within a Social Work setting. We have roles within our public facing locality offices across Glasgow or within our City Centre Children’s Services.

As a Clerical Officer, your role will be to support a team within a busy office environment carrying out a range of administration tasks including call handing and reception duties. Many of our roles within Children's Services require clerical admin staff to undertake minute taking tasks of a complex and sensitive nature. Whilst full training is provided applicants should be mindful of this.

We are looking for applicants who can deliver excellent customer care in a professional and polite manner while providing a high-quality service. If this sounds like you, why not apply?

Applicants should be able to demonstrate relevant skills such as call handling and reception duties, display good communication and organisational skills, including a basic knowledge of IT systems, such as Microsoft Office packages, however full training and support will be provided as part of the role. Successful applicants will require to attend and participate in training, including completion of mandatory online training courses/briefings.

We have a range of permanent vacancies, some of which offer various work patterns. Please note that all applicants should demonstrate a flexible approach to the needs of the role and may be at times required to work from multiple locations or from home.

Our organisation offers numerous opportunities for promotion. Additionally, if you're successful in your job application you'll have access to these generous benefits, which include:
• 26 days (182 hours) paid annual leave, rising to 29 days (203 hours) after 5 years’ service
• 12.5 days (87.5 hours) paid public holidays each year
• Promotion prospects
• Pension Scheme
• Staff Benefit Scheme

These roles are excepted under Rehabilitation of Offenders Act 1974 (Exclusions and Exceptions) (Scotland) Order 2013 (as amended).

If you would like to find out more about the role before applying, you can contact: Cheryl Ross, Senior Support Officer, Children’s Admin Services, by email: Cheryl.ross@glasgow.gov.uk

Working for us!

For more information on Glasgow City Health and Social Care Partnership (GCC) please visit the following websites:

GCC Website and GCC Conditions of Service

Application Packs

The following alternative Application Packs can be requested in other format for example, Braille, Audio and other languages.  To request an alternative Application Pack please phone 0141 287 1054.  Packs will be posted out to you 2nd class within 3 working days of receiving your telephone request.  Please note the closing date of the job advert if requesting this to ensure that you give yourself plenty of time to complete your application form and return to us.

Further Information

Please note that Glasgow City Council is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts, see

GCC Job Evaluation