Resource Manager

Job Description

An exciting opportunity has arisen within GCHSCP in our Health and Social Care Connect Service for the position of Resource Manager.

This service is the first point of contact for social care services within Glasgow and
spans across Adults, Older People, Occupational Therapy, Children & Families and Homelessness.

Applicants must have relevant people management and administrative experience within a Customer Contact environment/first point of contact service.

You are required to have good communication and organisational skills, experience of managing resources, processes and data performance requirements. Good literacy/numeracy/IT skills which include a working knowledge all Microsoft Office packages and any relevant contact centre systems.

Applicants must be able to plan, organise and complete allocated work within specific deadlines. Candidates will also be expected to lead a team and work collaborately with a range of stakeholders to ensure effective and efficient delivery of service.

We are looking for someone who strives to develop strong positive relationships with people, someone who is focused on the welfare of others and performs well in a team.

We are looking for applicants who display a positive attitude and values base with the ability to deliver excellent customer care in a professional and polite manner while providing a high quality service to our customers.

This role will suit someone who has an awareness of their own personal values and how these align to a health and social care environment.

These posts are excepted under Rehabilitation of Offenders Act 1974 (Exclusions and Exceptions) (Scotland) Order 2013 (as amended).

Working for us!

For more information on Glasgow City Health and Social Care Partnership (GCC) please visit the following websites:

GCC Website and GCC Conditions of Service

Application Packs

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, Audio and other languages. To request an alternative Application Pack please phone 0141 287 1054. Packs will be posted out to you within 3 working days of receiving your telephone request. Please note the closing date of the job advert to ensure that you give yourself plenty of time to complete your application form and return it to us.

Further Information

For further information about working for us please refer to our website Working for us