Health & Fitness Development Officer - Fitness & Gym Development - (Fixed-Term)

Job Description

We believe everyone deserves a great Glasgow life and that starts with the people who work here.

Glasgow Life is a charity like no other. Our vision is to improve the lives of everyone in our city. To help us achieve that, we are looking for a Health & Fitness Development Officer – Fitness & Gym Development to join our Health & Fitness Team.

Our teams focus on making a real difference through culture and sport in Glasgow. If you’re excited by the idea of being part of that, this could be the job for you.

What you need to know

Who can apply: This vacancy is open to current Glasgow Life colleagues only.

Hours: 17.5 per week

Contract Type: Fixed Term until 28 July 2028

Pay details: The listed salary is for a full-time role. If you’re applying for a part-time or bank job, we will calculate your pay on a pro-rata basis. The hourly rate is £20.57 per hour.

Location: Hybrid. You will spend part of your week at home, and part of your week in one of our offices.

What you’ll do

As a Health and Fitness Development Officer – Fitness & Gym Development, you’ll be a part of an established Health and Fitness Team, reporting to the Health and Fitness and Infrastructure Manager.

The Health and Fitness Development Officer role supports the development of Gym and Group Fitness services and products, cultivating innovative services that meet customer needs, enhance retention, and grow income. The role also plays a key part in workforce development and digital engagement strategies.

Key Responsibilities include:

• Product and Service Development

Develop and improve premium fitness products, for example (but not limited to) personal training, Hyrox fitness opportunities, reformer Pilates, and specialised fitness events packages to ensure city wide collaboration and success.

• Continuous Improvement and Innovation

Evaluate the impact of training and product development initiatives, monitor performance targets and customer feedback and stay informed on industry innovations, technologies, and instructor engagement strategies to improve programming, products and services.

• Digital Strategy Implementation

Support the creation and distribution of fitness content across digital platforms (e.g., app, web, digital displays, and timetables). Contribute to the execution of Glasgow Sport’s wider digital strategy to enhance visibility and reach.

• Customer Retention Initiatives

Contribute to the development and implementation of retention strategies that improve engagement and reduce attrition through targeted programming and digital integration.

• Customer Experience

Work collaboratively with internal teams and external partners to deliver exceptional customer service and ensure consistent standards across all Glasgow Sport venues.

Your work will make a visible and lasting difference. This could be:

• Supporting our communities
• Helping people get active.
• Creating cultural experiences
• Or working behind the scenes to make it all happen

Who you are.

We’re looking for someone with the right skills who brings energy to the role. If the following sounds like you, apply today!

We’re looking for:

• Experience in a Gym/Group Fitness & Development Role
• Experience in a similar role or HND/Degree Level

Download the Person Specification in the Job Attachments section on MyJobScotland. Use this to shape your application and show how your experience aligns with the job.

When selecting candidates for interviews, managers will look for candidates who meet all the ‘essential’ criteria listed in the Person Specification. If there are many candidates, they may also consider desirable skills. So, include those if they apply to you.

If you still have questions about the role, please contact us at sharon.campbell@glasgowlife.org.uk to arrange an informal chat.

What we offer

At Glasgow Life, our work changes lives. As a charity, we bring communities together and support wellbeing through sport, culture, heritage, and learning.

Learn more about Glasgow Life in our 10 Facts video in the Further Information section on MyJobScotland.

We support you to live a great life. Inside and outside of work. Some of our benefits include:

 

Holiday

When you join, you’ll get 30 days’ holiday. Plus 6.5 public holidays if you’re full-time. This increases to 35 days after 5 years of service.

Fancy a bit more time off? You can buy extra holiday too!

Pension

Join the Local Government Pension Scheme (LGPS) – a Defined Benefit scheme that provides you with a secure pension for later life.

Support

Sometimes we all need support and a listening ear. Our free and confidential Employee Assistance Programme can support your mental, emotional, and physical wellbeing.

Discounts

As a colleague, you can enjoy discounts on the things you love, from Glasgow Club memberships to our museum shops and our online store.

Flexibility and development

We are proud of our flexible and inclusive work policies, which help you balance work and life. We also offer support for learning, development and career progression.

Please note that Glasgow Life is an Arm’s Length External Organisation to Glasgow City Council. We are currently completing a Job Evaluation exercise and introducing a new pay and grading structure. This may impact current salaries quoted in job adverts. To learn more, visit - https://www.glasgow.gov.uk/jobevaluation.

What’s next.

To get started, complete our short application form. In this, you’ll fill out:

• Work history
• Qualifications/training
• Key questions like “Why are you a good fit for this role?”

Use the Person Specification in the Job Attachments section to guide your answers.

Important Dates:

The closing date for this job is 11.59pm on 19 April Interviews are provisionally scheduled for week commencing 27 April.

Who We Are

Our Sports service gets Glasgow moving! From Glasgow Club gyms to Walking Football and Learn to Swim programmes we help people of all ages and abilities to get active. Supporting a healthier, happier, connected city. Read more here - https://www.glasgowlife.org.uk/sport

 

 

Diversity and Fair Work at Glasgow Life

We’re working to build a team that reflects the rich diversity of Glasgow’s communities — where everyone feels valued, respected, and able to be their full, authentic selves at work.

We’re proud to be a Disability Confident and Carer Positive employer, and we welcome applications from people of all backgrounds. Learn more about our commitment to Equality, Diversity and Inclusion here: https://www.glasgowlife.org.uk/the-small-print/an-inclusive-employer

We’re also committed to Fair Work First principles, including effective voice, opportunity, security, fulfilment and respect for all our staff. Learn more about our approach to Fair Work First here: https://www.glasgowlife.org.uk/about-us/fair-work-first

 

We’re working hard to address underrepresentation in our workforce. We especially welcome applications from people with disabilities and from ethnic minority communities.

For Fixed Term Roles  - If offer is made to internal employee (Glasgow Life or Council Family), at the end of the temporary period, eligible employees, if agreed will have a right to return to a role at their substantive grade within the council family.

 

Ready to apply?

Once you apply, add noreply@myjobscotland.gov.uk to your safe sender list so you don’t miss important emails.

 

 

We’re excited to hear from you. Let’s shape a great Glasgow life — together.

 

 

 

We want everyone to be able to apply. If you need the Application Pack in another format, like Braille, large print, or another language, please call us on 0141 287 1054.

If we need to post it to you, we’ll send it by second-class mail within three working days. Please allow enough time to complete and return your application before the closing date. If you think you might need more time because of accessibility needs, please get in touch and we’ll be happy to help.

There are also a number of Accessibility Tools compatible with the myjobscotland website which may assist you with your application. More information on these can be found at https://myjobscotland.gov.uk/accessibility-statement.

Further Information

For further information about working for us please refer to our website https://www.glasgowlife.org.uk/work-with-us