Information Officer

Job Description

We believe everyone deserves a great Glasgow life and that starts with the people who work here.

Glasgow Life is a charity like no other. Our vision is to improve the lives of everyone in our city. To help us achieve that, we are looking for an Information Officer (Resource Unit for Vision Impairment / Inclusion Services) to join our Libraries & Communities team.

Our teams focus on making a real difference through culture and sport in Glasgow. If you’re excited by the idea of being part of that, this could be the job for you.

What you need to know

Hours: 17.5 hours per week.

While the anticipated pattern is likely to be 2 days one week and 3 days the next, we are very happy to discuss different working hour arrangements at interview. We encourage candidates to raise any preferences or requirements, as we are open to finding a pattern that works for both the service and the successful applicant.

Contract type: Permanent

Pay details: The listed salary is for a full-time role. If you’re applying for a part-time or bank job, we will calculate your pay on a pro-rata basis. The hourly rate is £16.98 per hour.

Location: The Mitchell Library with excellent public transport links and free parking on site.

What you’ll do

As the Information Officer (Resource Unit for Vision Impairment / Inclusion Services), you’ll be a part of an established team, reporting to a Libraries & Communities Officer. You’ll play an essential role in delivering services in the Resource Unit for the Visually Impaired. Your work will make a visible and lasting difference. You will, amongst other things, assist in the delivery of RUVI services to clients, support service users in the direct application of technology to enable improved service access and facilitate a programme of workforce development activity to raise awareness, confidence in assistive technologies and enable methods to support staff referring and connecting potential service users to RUVI’s opportunities.

Who you are

We’re looking for someone with the right skills who brings energy to the role. If the following sounds like you, apply today!

We’re looking for someone that has the following skills:

• Strong communication, self-development and decision making.
• Excellent customer care
• Outcome driven
• Experience of living with disability, or supporting individuals with a disability, and/or an in-depth understanding of the issues affecting people living with a disability

Download the Person Specification in the Job Attachments section on MyJobScotland. Use this to shape your application and show how your experience aligns with the job.

When selecting candidates for interviews, managers will look for candidates who meet all the ‘essential’ criteria listed in the Person Specification. If there are many candidates, they may also consider desirable skills. So, include those if they apply to you.

If you still have questions about the role, please contact us at dawn.vallance@glasgowlife.org.uk to arrange an informal chat.

What we offer

At Glasgow Life, our work changes lives. As a charity, we bring communities together and support wellbeing through sport, culture, heritage, and learning.

Learn more about Glasgow Life in our 10 Facts video in the Further Information section on MyJobScotland.

We support you to live a great life. Inside and outside of work. Some of our benefits include:

Holiday

When you join, you’ll get 30 days’ holiday. Plus 6.5 public holidays if you’re full-time. This increases to 35 days after 5 years of service.

Fancy a bit more time off? You can buy extra holiday too!

Pension

Join the Local Government Pension Scheme (LGPS) – a Defined Benefit scheme that provides you with a secure pension for later life.

Support

Sometimes we all need support and a listening ear. Our free and confidential Employee Assistance Programme can support your mental, emotional, and physical wellbeing.

Discounts

As a colleague, you can enjoy discounts on the things you love, from Glasgow Club memberships to our museum shops and our online store. We are also part of the cycle-to-work scheme, helping you stay active.

Flexibility and development

We are proud of our flexible and inclusive work policies, which help you balance work and life. We also offer support for learning, development and career progression.

Please note that Glasgow Life is an Arm’s Length External Organisation to Glasgow City Council. We are currently completing a Job Evaluation exercise and introducing a new pay and grading structure. This may impact current salaries quoted in job adverts. To learn more, visit - https://www.glasgow.gov.uk/jobevaluation.

What’s next

To get started, complete our short application form. In this, you’ll fill out:

• Work history
• Qualifications/training
• Key questions like “Why are you a good fit for this role?”

Use the Person Specification in the Job Attachments section to guide your answers.

Important Dates:

The closing date for this job is 11.59pm on 22^nd March Interviews are provisionally scheduled for week commencing 30^th March

Who We Are

Our Libraries and Communities service is at the heart of life in Glasgow, providing welcoming spaces where everyone can learn, connect, and get support. Our Libraries are free, open to all, and offer places to read, relax, learn, and access digital resources. They help bridge the digital divide and provide practical support for people of all ages and backgrounds. Complementing this, our Communities teams provide safe, local spaces for learning, wellbeing, and connection. From drop-in sessions to lifelong learning programmes, they support every community across the city. Together, our Libraries and Communities services create inclusive places that enrich lives across Glasgow. Read more here - https://www.glasgowlife.org.uk/libraries and https://www.glasgowlife.org.uk/communities

Diversity and Fair Work at Glasgow Life

We’re working to build a team that reflects the rich diversity of Glasgow’s communities — where everyone feels valued, respected, and able to be their full, authentic selves at work.

We’re proud to be a Disability Confident and Carer Positive employer, and we welcome applications from people of all backgrounds. Learn more about our commitment to Equality, Diversity and Inclusion here: https://www.glasgowlife.org.uk/the-small-print/an-inclusive-employer

We’re also committed to Fair Work First principles, including effective voice, opportunity, security, fulfilment and respect for all our staff. Learn more about our approach to Fair Work First here: https://www.glasgowlife.org.uk/about-us/fair-work-first

We’re working hard to address underrepresentation in our workforce. We especially welcome applications from people with disabilities and from ethnic minority communities.

 

Ready to apply?

Once you apply, add noreply@myjobscotland.gov.uk to your safe sender list so you don’t miss important emails.

 

We’re excited to hear from you. Let’s shape a great Glasgow life — together.

 

 

 

We want everyone to be able to apply. If you need the Application Pack in another format, like Braille, large print, or another language, please call us on 0141 287 1054.

If we need to post it to you, we’ll send it by second-class mail within three working days. Please allow enough time to complete and return your application before the closing date. If you think you might need more time because of accessibility needs, please get in touch and we’ll be happy to help.

There are also a number of Accessibility Tools compatible with the myjobscotland website which may assist you with your application. More information on these can be found at https://myjobscotland.gov.uk/accessibility-statement.

Further Information

For further information about working for us please refer to our website https://www.glasgowlife.org.uk/work-with-us