Business Support Officer - 3 Posts - (Fixed-Term)

Job Description

Jobs & Business Glasgow are Glasgow’s biggest provider of employment and training, with the principal objective to reduce the gap between Glasgow’s and Scotland’s employment rate by increasing the percentage of Glasgow’s jobs going to Glasgow residents.

We are currently looking for 3 Business Support Officers to join our team on a fixed-term basis up to 31 March 2027

Position Details

Our Business Support Officers promote services, engage new partners, strengthen community connections, and create new referral pathways for key target groups across Glasgow. Working alongside colleagues and partners, you will ensure all customers are provided with tailored support to remove barriers and achieve sustainable employment.

In recognition of the many specialist providers across the voluntary and third sector in Glasgow, and in belief that a collaborative approach involving the key strengths of the organisations within each can create genuine opportunities to break the cycle of unemployment, to help our customers progress to long-term financial stability and career progression, we are introducing our No-One Left Behind service provision which these roles will support.

If successful, you will be part of the team of Business Support Officers hosted by a range of service providers, being based within a partner organisation in a community setting to engage with new customers and community partners to deliver highly professional customer support services. You will be front and centre to our customers’ experience and will support them throughout their journey to ensure our services continue to meet their needs.

Further details regarding what this role entails are noted within the Job Description for the post, whilst the Person Specification section confirms the key competencies you are required to demonstrate in your application (we recommend using the STAR technique – situation, task, action, result – in application and interview to demonstrate the key competencies).

The annual salary for the posts start at £25,844.22 per annum, progressing to £29,762.61 on an incremental scale. This is based on a 35-hour working week, working Monday – Thursday, 9am – 5pm; and Friday, 9am – 4pm. Though we welcome discussions on flexible working as part of the recruitment process. The salary for the role will increase by 3.5% from 1 April 2026.

Jobs & Business Glasgow employees have access to a wide-ranging and generous benefits package. If successful in your application, you’ll have access to these benefits which include:

• 26 days (182 hours) paid annual leave, rising to 29 days (203) hours after 3 years’ service.
• 12 days (84 hours) paid public holidays each year.
• Workplace pension scheme, with employee contributions matched to 6%.

Partial hybrid working is available in this role. If you’re shortlisted for the post, we look forward to telling you more about our approach to ensuring needs of the business are met along with flexibility to maintain your work-life balance.

Application Packs

We want everyone to be able to apply. If you need the Application Pack in another format, like Braille, large print, or another language, please call us on 0141 287 1054.

If we need to post it to you, we’ll send it by second-class mail within three working days. Please allow enough time to complete and return your application before the closing date. If you think you might need more time because of accessibility needs, please get in touch and we’ll be happy to help.

There are also a number of Accessibility Tools compatible with the myjobscotland website which may assist you with your application. More information on these can be found at https://myjobscotland.gov.uk/accessibility-statement.