Administration Officer - 4 Posts

Job Description

These positions are based within the following CBS teams; Scottish Welfare Fund (2 x Permanent), SAP Accounts Receivable (Permanent) and Early Years (Temporary). The successful candidate will be responsible for payment of crisis and community care grants to applicants, supporting the creation of invoices for all services provided by Glasgow City Council ensuring maximising the income for the organisation and / or managing GCC nursery charges and payments to funded partners.

Applications are invited from candidates who can make informed decisions, update high volume data input with speed and accuracy whilst managing customer expectations, excel in a fast-paced environment, work well under pressure and within extremely tight deadlines. Excellent communication skills, sound customer service together with a working knowledge of all relevant Microsoft packages and EDRMS is required. A working knowledge of Capita, SAP, Seemis NAMS, Academy and Pulse is advantageous however full training will be provided.

A flexible approach to the needs of the organisation is essential as is positivity and enthusiasm to working in new ways.
Once fully trained, hybrid working is available in this role. If you’re shortlisted for the post we look forward to telling you more about our approach to ensuring needs of the business are met along with flexibility to manage and maintain your work life balance.

A Level 1 Disclosure is required for the posts within Scottish Welfare Fund which also attracts a 6.5 day public holiday calendar.

Only existing employees of Glasgow City Council or one of its Arms Length External Organisations can apply for this vacancy.

Application Packs

The following alternative Application Packs can be requested in other format for example, Braille, Audio and other languages.  To request an alternative Application Pack please phone 0141 287 1054.  Packs will be posted out to you 2nd class within 3 working days of receiving your telephone request.  Please note the closing date of the job advert if requesting this to ensure that you give yourself plenty of time to complete your application form and return to us.

Further Information

Please note that Glasgow City Council is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts, see

 

GCC Job Evaluation

 

 

For further information about working for us please refer to our website GCC HR Policies