Business Support Officer - (Temporary)

Job Description

Financial Services continues to strive, through a robust development programme, to improve operational efficiency and service delivery across frontline services. To enable and support this model, a number of digital enablement projects are being delivered which will give customers a greater choice on how they interact with us offering more high-quality online services and enhancing our current digital channels.

The successful candidate will provide support to the Project Manager and the Project Team in the coordination, planning and control of new and ongoing projects and provide technical input and assistance where required. You will be able to demonstrate previous experience of providing Project Management Organisation (PMO) support to complex change programmes/projects.

You must have well developed written skills in respect of producing reports, emails and issuing minutes or action notes from meetings in a clear and precise manner.

You must also be flexible and adaptable to changing situations and have the ability to work in partnership with internal and external stakeholders. Knowledge of and the ability to use Microsoft Office (Word, Excel and Powerpoint) and related IT systems is essential.

A formal programme/project management qualification or training or previous experience working on change projects is desirable.

Only existing employees of Glasgow City Council can apply for this vacancy.

This post is temporary for a period up to 31/03/2027.

Application Packs

We want everyone to be able to apply. If you need the Application Pack in another format, like Braille, large print, or another language, please call us on 0141 287 1054.

If we need to post it to you, we’ll send it by second-class mail within three working days. Please allow enough time to complete and return your application before the closing date. If you think you might need more time because of accessibility needs, please get in touch and we’ll be happy to help.

There are also a number of Accessibility Tools compatible with the myjobscotland website which may assist you with your application. More information on these can be found at https://myjobscotland.gov.uk/accessibility-statement.

Further Information

Please note that Glasgow City Council is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts, see

 

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For further information about working for us please refer to our website GCC HR Policies