Customer Services Assistant, Fort William

Job Description

Post Title:  Customer Services Assistant
Location:   Fort William                
Hours:        35 hours per week      
Duration:   Permanent      
Salary:        HC4 £21,767 - £24,115 p.a.

Salary placing will normally be at the first point of the scale.

This post is under represented in males.  Applications from malesare encouraged.

Contact Person: Ann MacDougall Tel: 01397 704583

Job Purpose: To support, manage and assist in the delivery of a professional and efficient frontline service throughout the customer service network. Resolving customer requests for service and information and assisting in the day to day operation of the customer services office. Specific duties may vary from location to location.

Please APPLY ONLINE. If you are unable to apply online and you wish to request an offline application pack, please contact Business Support, T: 01955 608279 (24 hour voicemail) quoting the post reference number above.

Please find the Job Description below.

The Highland Council is an Equal Opportunities employer and is committed to improving the diversity of its workforce. We welcome applications from people from all backgrounds, representative of the communities we serve. We champion diversity, inclusion and wellbeing within the workplace.

As a disability confident employer, we guarantee to interview all disabled applicants who meet the minimum essential criteria requirements for the post.

Shortlisted applicants will normally be contacted by email, unless otherwise stated.  Please check your emails regularly, including your junk/spam folder.

Requirements

Recent and relevant experience of delivering a customer focused frontline service to the public in an office environment.