ICT Manager, Highland

Job Description

Post Title: ICT Manager
Location: Inverness
Hours: 35 hours per week
Duration: Permanent
Salary: £49,758 - £54,418 per annum

Salary placing will normally be at the first point of the scale.

Contact Details: Philip Mallard Tel: 07557 566507

Job Purpose: To lead and manage the team responsible for managing and supporting the Council’s Network. In addition, the team is responsible for Telephony (mobile, fixed and cloud-based communications platform – RingCentral) and related services such as our Contact Centre technology. To manage the overall provision of service, including the elements carried out in house and those carried out by external suppliers.  To manage the overall provision of a high quality, efficient and effective service to end users that delivers the desired customer service experience and improves customer satisfaction.  

Please APPLY ONLINE.

The Highland Council understands that diversity fosters creativity and innovation. We are committed to equality of opportunity and being fair and inclusive. We welcome applications from people from all backgrounds, representative of the communities we serve and particularly encourage applications from candidates who are likely to be under-represented in our workforce.

As a disability confident employer, we guarantee to interview all disabled applicants who meet the minimum essential criteria requirements for the post.

Prior to confirming appointment, we will require successful candidates to become members of the Protecting Vulnerable Groups (PVG) Scheme.

Short listed applicants will normally be contacted by email, unless otherwise stated. Please check your emails regularly, including your junk/spam folder.

Requirements

Extensive experience in related IT management/supervisory role typically in similar disciplines.