ICT Senior Solutions Analyst (35 hpw) (Fixed Term for 12 Months), Castle Wynd, Inverness

Job Description

Post Title: Senior ICT Officer (Applications & Web Devlopment)
Location: Castle Wynd, Inverness
Hours: 35 hours per week
Duration: Fixed Term for 12 Months
Salary: £44,590 to £48,266

Salary placing will normally be at the first point of the scale.

Contact Details: Ian Donald Email: Ian.Donald@highland.gov.uk

Job Purpose: The ICT Applications & Web/UX Teams support the aims and objectives of the Councils digital transformation through the delivery and development of digital services. The teams are responsible for the day-to-day management and delivery of the Councils online services, CRM and application portfolio including interfaces between systems. Managing changes and/or improvements as required while supporting the design, build and delivery of new ICT solutions to improve/transform business processes through automation.

The ICT Senior Officer will act as the SME, leading and managing a portfolio of Council ICT Applications/platforms. Responsible for ensuring the Council’s line of business applications and platforms are maintained effectively, including supervision and line management of staff where required. Supporting the overall provision of the respective applications including the elements carried out in house and those carried out by external suppliers. To manage the overall provision of a high quality, efficient and effective service to end users and citizens that delivers the desired customer service experience and improves customer satisfaction.

Please APPLY ONLINE.

The Highland Council understands that diversity fosters creativity and innovation. We are committed to equality of opportunity and being fair and inclusive. We welcome applications from people from all backgrounds, representative of the communities we serve and particularly encourage applications from candidates who are likely to be under-represented in our workforce.
As a disability confident employer, we guarantee to interview all disabled applicants who meet the minimum essential criteria requirements for the post.
Prior to confirming appointment, we will require successful candidates to become members of the Protecting Vulnerable Groups (PVG) Scheme.
Short listed applicants will normally be contacted by email, unless otherwise stated. Please check your emails regularly, including your junk/spam folder.

Requirements

• Educated in a numerate/business/technology related subject; or 

• Relevant industry specific qualification(s); or 

• Extensive relevant proven experience that demonstrates a similar level of knowledge and understanding.