Clerical Assistant

Job Description

To provide clerical support to the Social Work Team and the Multi-disciplinary Team within the Moray Integrated Drug and Alcohol Service (MIDAS).

Requirements

Provide a clerical support service to the Social Work and Multi-disciplinary MIDAS Team.

Provide a reception service to the MIDAS Service.

Enter and update client information on Care First (Social Work Information System) and other database as required.

Responsibilities

Type and word process from draft documents, including routine correspondence in the form of standard letters, memos and reports, as well as other materials involving creative layouts.

Prioritise workload according to timescales set by indicating to the relevant staff member whether or not a request can be met within the timescales set.

Utilise a variety of software packages according to the requirements of particular tasks.

Arrange meetings, visits or reviews for team members as requested.

Provide clerical support to the Team Manager or team members as requested, including the recording of team absence records, entering appointments into electronic diaries and ordering stationery.

The Individual

Previous  experience in a busy office in a clerical /administrative role using relevant technology e.g. photocopier, E-Mail, Intra/Internet and experience including typing and word processing

Experience in WP packages including Word, Excel, Access.

Minimum of 4 ‘O’ Grades/Standard Grades including English and Secretarial Studies (or equivalent)

Proven ability to communicate effectively both verbally and in writing.

Ability to use own initiative

Effective organisational skills

Strong customer care skills and focus

Ability to work as and understand the importance of effective team working.

Effective interpersonal skills.

Self Motivated

Ability to prioritise workload

Demonstrate ability in relation to accuracy and attention to detail

Ability to observe professional confidentiality

Self-Confident

Appreciation, acceptance and commitment to the importance of confidentiality.

Ability to relate well with all levels of staff

Willingness to accept direction/delegation

Flexibility to meet the needs and demands of the service

 

Closing Date:  27 January 2023

Starting Salary:  £21,771.75 (pro rata)

Hourly Rate:  £11.55

20 hours per week

For further information contact:  Vicky Lang, Support Manager  01343 567248