Clerical Assistant

Job Description

To provide a range of reception services and clerical duties including cash handling.
To represent Education, Communities & Organisational Development and Moray Council in ensuring a high quality service is provided, whilst maintaining good operational procedures and relationships between the service and members of the public.

Requirements

Dealing with users entering the Centre and providing information and a high standard of customer care
Allocating Education, Communities & Organisational Development accommodation and resources to groups and individuals
Receiving fees for admission to the centre and associated facilities
Reconciling receipts, returns and securing monies taken at Reception
Maintaining stock control records
Ensuring that all financial and administration procedures of the Council are complied with.

The Individual

Experience of working in a busy reception environment using relevant technology e.g. photocopier, E-mail, Intra/Internet. Clerical / administration / typing experience. Experience of handling cash / card transactions Experience of dealing with customers on a face to face basis and via the telephone. Ability to work using own initiative and take sensible informed decisions. Ability to work as part of a team. High level of accuracy in work. Effective communication skills both oral and written. Ability to organise and manage own workload. Effective interpersonal skills. Ability to work to deadlines. Self confident and self motivated.