Communications Support Worker

Job Description

To work with ELC settings and primary schools to develop resources to support children and young people with complex needs that face communication challenges. To work with education providers and partners to promote inclusive practice and communication friendly learning environments. Through a focus on a variety of communication strategies including supporting with the use of digital resources and creation of additional resources for use in schools. You will work with colleagues to establish collaborative relationships to benefit children and young people that face communication challenges and to enable them to promote independence, resilience, and engagement with learning.

 

Responsibilities

Work with colleagues and partners to support children and young people with complex needs that face communication challenges to promote inclusive practice and communication friendly learning environments.

Develop and support the development of resources for settings to use to benefit the learning of children and young people with complex needs that face communication challenges and ensure the impact is evidenced and evaluated.

To support and facilitate the delivery of a variety of digital resources to settings so they can best meet the communication challenges of children and young people with complex needs.

Health and Safety duties linked to pupils

 

The Individual

• Experience of work with children and young people who have complex needs and communication challenges.
• Experience of working within a young person's environment
• A minimum of 4 national 5s, or 4 Standard Grades at level 2 or above. Must include English and Maths
• Self-confident and self-motivated
• Ability to work on own initiative
• Ability to plan and facilitate activities
• Effective communication skills, oral and written
• Effective organisational and time management skills
• Ability to work as part of a team contributing to service development
• Display ability and commitment to training and subsequent staff development as required
• Child centred
• Collation and management of information
• Appreciation, acceptance of and a commitment to the importance of confidentiality in line with policies and procedures
• Capacity to establish productive working relationships with colleagues, partners, parents, children and young people
• Confident to deliver information, advice and guidance to settings
• Nurturing
• Solution focused
• Knowledge of Child Protection policies
• You will be expected to travel efficiently and effectively between various work locations within Moray to meet the operational requirements of the Service. Due to the rural nature of Moray this is normally undertaken by use of a car
• To be able to engage positively with colleagues, partners, parents, children and young people
• Reflective listening skills
• Calm, consistent, fair and non-judgemental
• Ability to develop effective working relationships
• Approachability and willingness to help
• Willingness to accept direction/ delegation
• Resilience
• Flexibility to meet the needs and demands of the service
• Capacity to deal with emotionally difficult and sensitive situations

This post is considered to be a ‘Regulated Role’ under the Disclosure (Scotland) Act 2020. Under the Act it is a legal requirement for an individual undertaking a regulated role with children or protected adults to be a member of the Protecting Vulnerable Groups (PVG) scheme.

Therefore the successful candidate will be required to join the PVG Scheme or undergo a PVG Scheme Update check prior to any formal offer of employment being made by Moray Council.

Closing Date: 30 January 2026
Starting Salary: £20,457.27
£15.13 per hour
30 hours per week (term time only)

For further information contact: EAL Service, telephone 01343 557914, email admin.MAC@moray-edunet.gov.uk