Senior Clerical Assistant / WPO (Development Management & Building Standards)

Job Description

To ensure the effective operation of the admin, clerical and word processing functions within the Administration Team supporting Building Standards and Development Management and provide support and advice to management and administrative staff in relation to the specific tasks detailed below.

Responsibilities

Ensure the effective supervision of the Administration Team.

In consultation with Administration Officer, develop, maintain and review administrative procedures and functions within the Administration Team.

Provide reports and advice on the running of the Administration Team as requested by the Administration Officer and Senior Management.

Transcribe and assemble papers and reports for Council and various Committee, as required.

Ensure that Health & Safety procedures are complied with.

Deputise for the Administration Officer in his/her absence.

Participate in the Council's Employee Review and Development Programme.

Contributing to the effectiveness of the Service.

The Individual

Previous experience in a busy office environment in a clerical/administrative role using relevant technology e.g. photocopier, E-mail, Intra/Internet

Experience in Microsoft Office

Educated to HNC level or equivalent *

Ability to use initiative when required

Proven ability to communicate effectively, both verbally and in written form

Strong customer care skills and focus

Self-confidence

Self motivated

Ability to motivate and develop staff

Ability to develop and implement procedures

Ability to monitor team performance & take correctives actions, where necessary

Demonstrate ability in relation to accuracy and attention to detail

Effective organisational skills including time management

Ability to prioritise workload

Ability to communicate with a wide range of people both internally and externally who have different levels of understanding about the service provided

Understanding of and ability to demonstrate key interpersonal skills, both on the telephone and face to face

Approachability and willingness to help

Discreet and approachable

Ability to relate well with all levels of staff

Willingness to accept direction/delegation

Understanding of importance of effective team working

Appreciation, acceptance of and a commitment to the importance of confidentiality

Ability to work in an Open Plan office

Flexibility to meet the needs and demands of the service

Ability to work in different offices dependent upon service requirements

 

 

Closing Date: 6 September 2024

Starting Salary: £24,429.60

£12.96 per hour

36.25 hours per week

Proposed Interview date: TBC

 

For further information contact: Joanne Milne, joanne.Milne2@moray.gov.uk