Systems and Performance Development Officer

Job Description

Lead the review and improvement of business processes for Environmental Health & Trading Standards and develop a strong customer focus.

Lead, support and administer appropriate projects for the Environmental Health & Trading Standards Services.

Requirements

Drive continuous improvement through procedural and business change processes for the Environmental Health & Trading Standards Services.

Responsible for delivering agreed projects on behalf of the Environmental Health & Trading Standards Manager

Contributing to the effectiveness of the Service.

The Individual

Considerable experience of data management systems

Considerable experience of Project Management skills

Considerable experience of Process Mapping skills

Considerable experience of undertaking significant and sustained business process review

Considerable experience in the use of IDOX suite of products

Working in a project environment – managing a project from concept to closure

Experience of analysing complex information in order to identify possible improvements to processes.

Appropriate degree level qualification or equivalent skills/experience*

Effective communication, presentation and negotiating skills

High level of personal initiative and ability to work with the minimum of supervision

Excellent analytical and evaluative abilities and clear thinking

Strong customer care skills and focus

Self-confidence

Self motivated

Able to multi task

A commitment to deliver quality services to agreed standards

Research capabilities

Advanced IT systems knowledge and relational databases

Ability to develop, maintain and review Procedures and Processes

Familiarity with data quality assurance techniques

You will be expected to travel efficiently and effectively between various work locations within Moray to meet the operational requirements of the Service. Due to the rural nature of Moray this is normally undertaken by use of a car/van

Ability to work under pressure and to strict deadlines

Willing to accept direction/ delegation

Good interpersonal negotiating skills and influencing skills to effect change

Appreciation, acceptance and commitment to the importance of confidentiality

Ability to work in an open plan office

Ability to work flexibly to meet the needs and demands of the service

Ability to work in different offices dependent on service requirements

 

Closing Date: 2nd August 2024

Starting Salary: £41,696.20 (pro-rata)

£22.12 per hour

21 hours per week

Interviews to be held - TBC

 

For further information contact: Karen Sievewright (01343) 563356