Administration Assistant

Job Summary

We may conduct our interviews in person or using Microsoft Teams for video calling. All you need is a device with a camera and access to the internet. We will provide guidance and instructions on how to use this method if your interview is being held virtually.

We are a disability confident leader and we support reasonable adjustments throughout the recruitment process - for more information click important-information-for-applicants (north-ayrshire.gov.uk)

We are looking for a motivated and highly organised Admin Assistant to join our Place Directorate Support Office. This is a varied and fast‑paced role, supporting a busy team that provides administrative and executive support across the Place Directorate. As our Admin Assistant, you will play an important part in ensuring the smooth running of day‑to‑day operations. You’ll assist with managing correspondence, handling enquiries, preparing documents, arranging meetings and providing general administrative support to the Personal Assistant and Directorate Support Assistants. The role also provides cover during periods of leave to deliver secretarial support to the Heads of Service, ensuring continuity of service across the Directorate. This is an excellent opportunity for someone who enjoys working in a dynamic environment and takes pride in delivering a high standard of customer service. You will handle a range of enquiries, including complex queries and complaints that must be dealt with within set timeframes, so strong attention to detail and the ability to work calmly under pressure are essential.

For more details see the attached Role Profile below.

Before you apply, find out a little bit about us and why we are a Great Place to Work.

Staff Values & Behaviours

North Ayrshire Council uses behavioural based approach throughout the recruitment process. Our staff values of Focus, Passion & Inspiration will be explored for this vacancy.

Further information on our Staff Values and how to complete behaviour based application form questions is available on the Staff values and behaviours (north-ayrshire.gov.uk).

Additional Information

References

For your information if this post requires references you will be notified of further details if you are successful in gaining an interview. Not providing relevant references when requested may delay the outcome of the interview process.

Our Workstyles

As an employer of choice, North Ayrshire Council has identified four different Workstyles. Each post in the council has been allocated one of these styles:

Agile – 100% of time spent working agile (flexibly) and interacting with others. Able to work at home, office or multiple locations. May be required to attend office on set days/rota basis as the role requires.

This post has been allocated the workstyle: Agile

More information on our workstyles can be found in our HR Guide - Workstyles (north-ayrshire.gov.uk). If you have any questions on the allocated Workstyle for this post, please ask at interview.