Supplier Manager - REQ02437

INTERNAL APPLICANTS PLEASE APPLY THROUGH MYSELF.

Based within the Business and Digital function, you will have a key role in ICT supplier management within a service whose remit is to promote best value in the provision of efficient and effective ICT solutions that address business needs. You will assist in identifying and managing essential ICT services and examining and improving current business processes with our ICT providers while promoting and supporting continuous improvement within our division and throughout the organisation. This post will require home working as well as attendance at offices based in Motherwell.

A degree / SVQ Level 4 / HND or equivalent relevant qualification is essential as is significant relevant experience in contract and service management (of managing multiple 3rd parties). Ideally, you will have held a key role in managing and maintaining relationships between a major organisation and their suppliers, demonstrating the ability to communicate effectively. You should also be able to demonstrate experience of deploying highly developed commercial skills to identify and manage external partners with experience of negotiating supplier contracts to ensure value for money and to demonstrate evidence of dealing with contract procurement, preferably in an ICT environment. With the ability to plan your own workload and meet deadlines, you will have a track record of success in a previous contract management role including a proven track record of leading review meetings for major contracts and suppliers and of measuring performance to agreed Service Level Agreements.

With a good understanding of Local Authority or public sector procurement processes and regulations, you will ensure that any new ICT contracts and agreements introduced to the council have recognised and measurable Service Level Agreements in place at a suitable level to meet business requirements and that any potential supplier commits to adhering to NLC support and change processes.

Please note this post is Temporary until the 24th April 2026.

Working here at North Lanarkshire Council

If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

For more information on local authority careers visit the myjobscotland career hub North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy. Click here to see our Recruitment Charter.

*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.

North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.

The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link.

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.

The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL

***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***