Business Improvement Officer, 2 High Street, Perth

Main Purpose of the Role

Working within Perth & Kinross Council is more than a job, it's about being part of an organisation that puts people at the heart of all we do and provides opportunities to make a real difference by enhancing every life we touch.

We currently have the following opportunity:

Business Improvement Officer (Fixed Term for up to 12 Months - Maternity Cover) - PKC13818
£28,560 - £30,463 (21.6 Hours per week)
2 High Street, Perth

Perth and Kinross Health and Social Care Partnership Business Improvement Team is looking for an enthusiastic and customer focused individual for this role, providing project management and business/performance information support across a varied range of activities and systems.

The Team is high performing, innovative and constantly looking to challenge the status quo and do things better. This role presents an excellent opportunity to contribute to the delivery of health and social care services at a time of significant change and innovation.

You will be supporting teams and services throughout the Health and Social Care Partnership to improve the service provided to services and patients.

Although based within our offices in Perth, the successful postholder will predominantly be working remotely but digitally connected to the Team.

The successful candidate will be expected to:

• Provide advice and guidance using business improvement techniques and methodologies including “PRINCE2”, and “AGILE” across a range of programmes.
• Provide business and change analysis expertise, identifying and defining solutions that will lead to transformational change and business/service improvement.
• Carry out the role of Project Manager for business and improvement initiatives by producing and contributing to the development of business cases, improvement plans, Project Initiation Documents (PIDs) and ensuring projects are delivered on time and within the allocated resource.
• Ensure project methodologies and governance are applied for all formulated projects and include identification of risk, assessment of recourse/budget requirements.
• Ensure that systems are in place to identify, monitor and track benefits arising from business improvement initiatives.
• Be responsible for the collection and analysis of performance information for a number of stakeholders.
• Contribute and provide support and co-ordination of the production of Strategic Plans as well as internal and externally published reports.
• Support services with the preparation and implementation of their performance frameworks, preparing and analysing statistical information to support operational and strategic decision making.
• Analyse and review data to produce reports outlining progress and recommendations for the Integration Joint Board and associated Committee(s), Senior/Executive Management and individual service management teams.
• Support Service Managers and Team Leaders in the delivery of business improvement by carrying out business process re-engineering through process mapping analysis, consultation and data collection.
• Design, develop and deliver presentations and materials at SMT, projects boards, seminars and workshops.
• Proactively maintain an up-to-date awareness of the relevant legislative and regulatory changes which affect and impact on service delivery, particularly in respect to public reporting requirements.

Please note, we are currently unable to offer sponsorship for this post.

Skills & Experience Required

The successful postholder must have the ability to work independently to achieve desired productivity. In doing so the postholder will be supporting teams and services throughout the Health and Social Care Partnership to improve the service provided to services and patients.

Are you an innovative, confident, enthusiastic, hardworking individual with a desire to improve services?

Do you have excellent communication skills?

Do you have the skills and knowledge to work with a broad range of stakeholders to support business improvement, performance management processes and structures, collect and analyse data, challenge information and current processes in an already high performing organisation?

If so, we would welcome an application from you. 

Working at Perth & Kinross Council

Our values and behaviours influence our work and support us in the delivery of our key priorities. In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our values and behaviours. Find out more about Perth & Kinross Council and you could soon be joining our team!

Here's what we can offer you:

• A generous annual leave package
• 6 days public holiday and an additional discretionary day
• Eligibility to join our pension scheme
• Family friendly and positive work/life balance policies such as Flexible Working, Maternity, Paternity & Adoption leave, time off for volunteering and our Wellbeing Framework
• Flexi time
• Access to a range of benefits

We recognise there can be benefits to flexible working and where individual jobs allow, we seek to support this. You are encouraged to discuss potential options with the recruiting manager, if this is of interest to you. A healthy work life balance is important to us and we provide supportive management and, where possible, flexible working arrangements to help you achieve that balance. You will have access to training and support for continued professional development.

For purposes of connection and collaboration with colleagues and with the community we serve, our full-time employees work on site for a minimum of 2 days per week with the arrangements for part time employees being agreed on a basis which will ensure that they benefit to an equivalent degree.

Our FAQs on hybrid working can be found here Hybrid working FAQs

We are committed to being a more inclusive employer - to ensure we can consider any reasonable adjustments, please either contact the recruiting manager to discuss any individual circumstances, discuss at interview or, if you prefer, after any conditional offer is made.

All new employees have a four-month probationary period. Further details are available in the FAQs at “How to apply for a job or apprenticeship with us”.

Next Steps

We would love to hear from you and would encourage you to get in touch with Laura DiMichele-Ross, Team Leader - Business Improvement & Transformation at LDiMicheleRoss@pkc.gov.uk to find out more.

Click “APPLY NOW”

External candidates are required to provide contact details for 2 referees, including email addresses. One of these must be your current or most recent employer.

Internal applicants applying for secondment must obtain line manager approval through the secondment form available under My Forms – Secondment Request Form on MyView. Please note that secondment requests are considered on a case-by-case basis. 

We welcome applications from everyone and as a Disability Confident employer, we guarantee to interview applicants who declare a disability and meet the essential requirements of the post. Please contact the hiring manager above or the Recruitment Team on (01738) 475555 or recruitment@pkc.gov.uk to discuss any reasonable adjustments. Appointments are based on evidence supplied during the selection process.

Diversity is important to us and although some of our jobs may be perceived to be traditionally gender specific, we welcome applications from everyone and would encourage you to apply if you meet the job requirements. That includes welcoming applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.

To comply with Baseline Personnel Security Standard, you will be required to complete a Disclosure Scotland check.

If you have lived overseas for a period of 12 months or more (continuous or total) within the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check.

A confirmed offer of employment and commencement in the post will be subject to the outcome of the above mentioned mandatory pre-employment checks (including references) and will also include eligibility to work in the UK, qualifications and fitness to undertake the post.