Financial Assessment Officer, Pullar House, Perth - Internal

Main Purpose of the Role

Working within Perth & Kinross Council is more than a job, it's about being part of an organisation that puts people at the heart of all we do and provides opportunities to make a real difference by enhancing every life we touch.

We currently have the following opportunity:

Financial Assessment Officer - PKC13708
£31,759 - £34,011
Pullar House, Perth

Please note: Only existing employees of Perth & Kinross Council may apply.

We have a vacancy for a Financial Assessment Officer, within the Assessment & Charging Team.

This post works with some of our most vulnerable citizens; helping them to maximise their income, ensuring they are being charged correctly for any social care and support they are receiving and supporting them and their families through the complexities of paying for their care.

The main responsibilities of the role are:

• Undertaking financial assessments for people receiving chargeable social care services.
• Supporting vulnerable citizens to maximise income and ensure correct charges are applied.
• Providing advice and guidance to individuals and families regarding care charges.
• Carrying out assessments via phone or in person.

This post will also support the piloting and implementation of a new end‑to‑end process, overseeing the financial assessment from initial contact through to customer invoicing as part of the customer journey.

Please note, we are currently unable to offer sponsorship for this post.

Skills & Experience Required

• Experience of working in a finance environment or experience of maximising the incomes of vulnerable people.
• Knowledge of Local Authority charging policies.
• Experience of advocating on behalf of vulnerable people with a person-centred and proactive approach.
• Awareness of the qualifying conditions for state benefits.
• Must be able to read and retain written information relevant to the legislation, guidelines and policies relating to the client groups
• Must be self-motivated, literate, numerate and able to deal effectively with members of the public in person and on the telephone
• Ability to use IT programmes and packages such as Word, Excel, PowerPoint etc.
• Ability to build good working relationships with others.
• Strong communication skills and the ability to explain complex information clearly.
• Experience working with the public and handling sensitive information.
• You must have a valid UK driving licence as this post requires you to travel to a variety of locations across Perth and Kinross.

Working at Perth & Kinross Council

Our values and behaviours influence our work and support us in the delivery of our key priorities. In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our values and behaviours. Find out more about Perth & Kinross Council and you could soon be joining our team!

Here's what we can offer you:

• A generous annual leave package
• 6 days public holiday and an additional discretionary day
• Eligibility to join our pension scheme
• Family friendly and positive work/life balance policies such as Flexible Working, Maternity, Paternity & Adoption leave, time off for volunteering and our Wellbeing Framework
• Flexi time
• Access to a range of benefits

We recognise there can be benefits to flexible working and where individual jobs allow, we seek to support this. You are encouraged to discuss potential options with the recruiting manager, if this is of interest to you. A healthy work life balance is important to us and we provide supportive management and, where possible, flexible working arrangements to help you achieve that balance. You will have access to training and support for continued professional development.

For purposes of connection and collaboration with colleagues and with the community we serve, our full-time employees work on site for a minimum of 2 days per week with the arrangements for part time employees being agreed on a basis which will ensure that they benefit to an equivalent degree.

Our FAQs on hybrid working can be found here Hybrid working FAQs

We are committed to being a more inclusive employer - to ensure we can consider any reasonable adjustments, please either contact the recruiting manager to discuss any individual circumstances, discuss at interview or, if you prefer, after any conditional offer is made.

Next Steps

We would love to hear from you and would encourage you to get in touch with Cheryl Fraser on 01738 475958 to find out more.

Click “APPLY NOW”

External candidates are required to provide contact details for 2 referees, including email addresses.  One of these must be your current or most recent employer.

We welcome applications from everyone and as a Disability Confident employer, we guarantee to interview applicants who declare a disability and meet the essential requirements of the post. Please contact the hiring manager above or the Recruitment Team on (01738) 475555 or recruitment@pkc.gov.uk to discuss any reasonable adjustments. Appointments are based on evidence supplied during the selection process.

Diversity is important to us and although some of our jobs may be perceived to be traditionally gender specific, we welcome applications from everyone and would encourage you to apply if you meet the job requirements. That includes welcoming applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.

To comply with Baseline Personnel Security Standard, you will be required to complete a Disclosure Scotland check.

If you have lived overseas for a period of 12 months or more (continuous or total) within the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check.

A confirmed offer of employment and commencement in the post will be subject to the outcome of the above mentioned mandatory pre-employment checks (including references) and will also include eligibility to work in the UK, qualifications and fitness to undertake the post.