Fleet Reception Service Advisor, Friarton Depot, Perth - Internal

Main Purpose of the Role

Working within Perth & Kinross Council is more than a job, it's about being part of an organisation that puts people at the heart of all we do and provides opportunities to make a real difference by enhancing every life we touch.

We currently have the following opportunity:

Fleet Reception Service Advisor - PKC13519
£11,598 - £12,622 (15 Hours per week)
Friarton Depot, Perth

Please note: Only existing employees of Perth & Kinross Council may apply.

An exciting opportunity has become available for an experienced part time Fleet Service Advisor with Perth & Kinross Council within our Friarton Depot Workshop. This role would suit someone already working in the automotive industry. If you would like to continue a career within this industry, then we would like to hear from you.

The Service Advisor role is one of the most important roles within our Fleet Department and it is not just providing a service it is about building warm, trusted relationships in our council.

You will get a competitive salary starting with a company pension generous annual leave, absence sickness pay and full training support.

You will be part of a hardworking, supportive team who have a professional ethos along with a good sense of humour working in a high-quality workshop environment.

Please note, we are currently unable to offer sponsorship for this post.

Skills & Experience Required

You will be a 'hands on' customer focused team player who will take complete responsibility for council vehicles and their concerns and be able to produce industry leading customer service under pressure.

The ideal candidate will have customer service experience gained within a fast-paced environment, and ideally within the motor industry.

You will / will have:

• Display a keen interest in working in a front line garage setting.
• Experience of working in a fast-paced environment.
• Ability to organise and prioritise work effectively.
• Ability to be able to work flexibly and to tight timescales.
• Ability to deal with challenging situations in a professional manner.
• Demonstrate you can work both individually and as a member of a team.
• Ability to use IT equipment and systems effectively.
• Experience of working with a range of internal and external customers.
• Experience of solution focussed situations.
• Ability to adapt to change.

 

Working at Perth & Kinross Council

Our values and behaviours influence our work and support us in the delivery of our key priorities. In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our values and behaviours. Find out more about Perth & Kinross Council and you could soon be joining our team!

Here's what we can offer you:

• A generous annual leave package
• 6 days public holiday and an additional discretionary day
• Eligibility to join our pension scheme
• Family friendly and positive work/life balance policies such as Flexible Working, Maternity, Paternity & Adoption leave, time off for volunteering and our Wellbeing Framework
• Flexi time
• Access to a range of benefits

We recognise there can be benefits to flexible working and where individual jobs allow, we seek to support this. You are encouraged to discuss potential options with the recruiting manager, if this is of interest to you. A healthy work life balance is important to us and we provide supportive management and, where possible, flexible working arrangements to help you achieve that balance. You will have access to training and support for continued professional development.

For purposes of connection and collaboration with colleagues and with the community we serve, our full-time employees work on site for a minimum of 2 days per week with the arrangements for part time employees being agreed on a basis which will ensure that they benefit to an equivalent degree.

Our FAQs on hybrid working can be found here Hybrid working FAQs

We are committed to being a more inclusive employer - to ensure we can consider any reasonable adjustments, please either contact the recruiting manager to discuss any individual circumstances, discuss at interview or, if you prefer, after any conditional offer is made.

Next Steps

We would love to hear from you and would encourage you to get in touch with Allison Brown, Assistant Fleet Manager on 01738 477143 to find out more.

Click “APPLY NOW”

External candidates are required to provide contact details for 2 referees, including email addresses. One of these must be your current or most recent employer.

We welcome applications from everyone and as a Disability Confident employer, we guarantee to interview applicants who declare a disability and meet the essential requirements of the post. Please contact the hiring manager above or the Recruitment Team on (01738) 475555 or recruitment@pkc.gov.uk to discuss any reasonable adjustments. Appointments are based on evidence supplied during the selection process.

Diversity is important to us and although some of our jobs may be perceived to be traditionally gender specific, we welcome applications from everyone and would encourage you to apply if you meet the job requirements. That includes welcoming applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.

To comply with Baseline Personnel Security Standard, you will be required to complete a Disclosure Scotland check.

If you have lived overseas for a period of 12 months or more (continuous or total) within the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check.

A confirmed offer of employment and commencement in the post will be subject to the outcome of the above mentioned mandatory pre-employment checks (including references) and will also include eligibility to work in the UK, qualifications and fitness to undertake the post.