Licensing Assistant, 2 High Street, Perth - Internal

Main Purpose of the Role

Working within Perth & Kinross Council is more than a job, it's about being part of an organisation that puts people at the heart of all we do and provides opportunities to make a real difference by enhancing every life we touch.

We currently have the following opportunity:

Licensing Assistant– PKC14053
£28,812- £31,346
2 High Street, Perth

Please note: Only existing employees of Perth & Kinross Council may apply.

We are looking for a motivated and organised Licensing Assistant to join our friendly and supportive Licensing Department within the Legal and Governance Service.

This role primarily will support the administration of Landlord Registration and Houses in Multiple Occupation (HMO) Licensing, helping to ensure private rented accommodation across Perth and Kinross is safe, compliant and properly regulated.

The Licensing Department is an extremely busy team that administers a large number of landlord registrations alongside a wide range of other licensing functions. As a result, this is a fast-paced and varied role where accuracy, attention to detail, as well as excellent organisational and communication skills are essential.

While your initial focus will be on Landlord Registration and HMO Licensing, there will be opportunities to develop your knowledge and experience across other areas of licensing.

What you'll be doing

• Processing Landlord Registration and HMO applications in accordance with legislation, policy and procedures.
• Reviewing applications and supporting information to ensure they are complete and accurate while keeping to both legislated and department deadlines.
• Undertaking desk-based compliance checks and identifying matters that may require further investigation or escalation.
• Communicating with landlords, applicants, tenants, partner agencies and other stakeholders by telephone, email and correspondence.
• Maintaining accurate records and updating specialist databases and systems.
• Supporting consultation processes and monitoring responses.
• Preparing and issuing reminders, notices and other correspondence.
• Providing advice and assistance to customers and members of the public.
• Assisting with reports, performance information and service improvement activities.
• Supporting colleagues across other licensing functions as required and developing knowledge of additional licensing disciplines over time.

Please note, we are currently unable to offer sponsorship for this post.

 

Skills & Experience Required

Who we're looking for

We are looking for someone who enjoys working at pace, thrives in a busy environment and takes pride in producing accurate, high-quality work.

You will have:

• Experience of working in an administrative, customer service or office-based role.
• Excellent attention to detail and the ability to process large volumes of information accurately.
• Excellent written and verbal communication skills, including liaising with customers, tenants and partner agencies, as well as other Council colleagues.
• Strong organisational skills and the ability to prioritise workloads.
• Experience with Microsoft Office applications, especially Outlook, Word and Excel.
• The ability to analyse information and undertake desk-based compliance checks.
• A professional, courteous and customer-focused approach.
• The ability to work independently, but also as part of a small team.
• A positive attitude, willingness to learn and ask questions, as well as an interest in developing skills and knowledge.

Why join us?

• Join a welcoming and supportive team that genuinely values collaboration.
• Gain experience in a busy regulatory environment that makes a real difference to local communities.
• Develop specialist knowledge in housing-related licensing and compliance.
• Build experience across a wider range of licensing functions as your skills and experience grow.
• Enjoy a varied role.

This is not a routine administrative role. We are looking for someone who can process large volumes of information accurately, undertake compliance checks, manage competing priorities and deliver excellent and friendly customer service.

If you are organised, adaptable, detail-focused and looking for a role where you can learn, develop and make a genuine contribution, we want to hear from you.

Working at Perth & Kinross Council

Our values and behaviours influence our work and support us in the delivery of our key priorities. In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our values and behaviours. Find out more about Perth & Kinross Council and you could soon be joining our team!

Here's what we can offer you:

• A generous annual leave package
• 6 days public holiday and an additional discretionary day
• Eligibility to join our pension scheme
• Family friendly and positive work/life balance policies such as Flexible Working, Maternity, Paternity & Adoption leave, time off for volunteering and our Wellbeing Framework
• Flexi time 
• Access to a range of benefits

We recognise there can be benefits to flexible working and where individual jobs allow, we seek to support this. You are encouraged to discuss potential options with the recruiting manager, if this is of interest to you. A healthy work life balance is important to us and we provide supportive management and, where possible, flexible working arrangements to help you achieve that balance. You will have access to training and support for continued professional development.

For purposes of connection and collaboration with colleagues and with the community we serve, our full-time employees work on site for a minimum of 2 days per week with the arrangements for part time employees being agreed on a basis which will ensure that they benefit to an equivalent degree. Our FAQs on hybrid working can be found at Hybrid working FAQs. We are committed to being a more inclusive employer - to ensure we can consider any reasonable adjustments, please either contact the recruiting manager to discuss any individual circumstances, discuss at interview or, if you prefer, after any conditional offer is made.

Next Steps

Click “APPLY NOW”

External candidates are required to provide 2 references, including email addresses. One of these must be your current or most recent employer.

We welcome applications from everyone and as a Disability Confident employer, we guarantee to interview applicants who declare a disability and meet the essential requirements of the post. Please contact the hiring manager above or the Recruitment Team on (01738) 475555 or recruitment@pkc.gov.uk to discuss any reasonable adjustments. Appointments are based on evidence supplied during the selection process.

Diversity is important to us and although some of our jobs may be perceived to be traditionally gender specific, we welcome applications from everyone and would encourage you to apply if you meet the job requirements. That includes welcoming applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.

To comply with Baseline Personnel Security Standard, you will be required to complete a Disclosure Scotland check.

If you have lived overseas for a period of 12 months or more (continuous or total) within the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check.

A confirmed offer of employment and commencement in the post will be subject to the outcome of the above mentioned mandatory pre-employment checks (including references) and will also include eligibility to work in the UK, qualifications and fitness to undertake the post.

All new employees have a four-month probationary period. Further details are available in the FAQs at “How to apply for a job or apprenticeship with us”.