Senior Clerical Assistant, North Locality Housing Team, Blairgowrie

Job Description

Senior Clerical Assistant - PKC12210
£10,038 - £10,578 (14.4 Hours per week)
North Locality Housing Team, Blairgowrie

This part-time, permanent position of Senior Clerical Assistant within the North Locality Housing office is extremely busy and varied.  

The Senior Clerical Assistant is the first point of contact for customers both internal and external accessing our service through provision of reception services and answering telephone calls, managing generic email inbox etc.

The Senior Clerical Assistant will provide administrative support within the locality housing team in relation to managing appointments, preparing documents, updating systems etc.  

This role places a strong focus on customer service.

This is an exciting opportunity for a dynamic individual who has a flair for customer service, to provide administrative support for housing staff within the locality housing team in Blairgowrie.

If you have an interest in housing this is an excellent development opportunity

Working days within this role will be Wednesday, Thursday and Friday each week.

The working Hours for this post is open to some limited discussion with the successful candidate, but we are looking for the contracted hours to be split over the three working days and it to fit in between 9.30am and 2.30pm

This post might suit someone with childcare responsibilities or someone looking to step down their hours from full time to part time.

This post will not be of a hybrid nature and will be office based for all of the contracted hours

There is no requirement for a driving license and access to a car for this post.

Requirements

You must be an organised and structured individual, capable of prioritisation and working to tight deadlines, whilst being able to react as situations arise.

You must have a commitment to providing a high standard of customer service, communicating well both verbally and in writing with an empathetic and non-judgemental approach.

You must be competent in the use of all Microsoft packages, but specifically Word, Outlook and Excel and be digitally competent and comfortable in learning new systems.

You must be able to work well within a team environment, but also using your own initiative and seek solutions to problems.

You must be able to appropriately apply confidentiality when using and sharing information and have an awareness of the relevant legislation.

You must be comfortable and confident in handling cash as there is a requirement to reconcile petty cash.

You must be able to evaluate the significance and urgency of information received and take appropriate action.

You must be friendly, outgoing and approachable, good at multi-tasking and a committed team player who can work well within a large team and be open to others thoughts and opinions.

The Individual

If you would like any more information regarding this vacancy, please contact Gordon Hunter, Co-ordinator (Housing) at GHunter@pkc.gov.uk

When completing your application for this post, please ensure that you provide contact details (including e-mail addresses) for two referees. One should be your current or most recent employer.

Please APPLY ONLINE. Facilities are available at all public libraries in Perth and Kinross. If you have a disability and require reasonable adjustments, please call 01738 475555 to discuss.

Please note, as this office will be closed from Tuesday 24 December 2024 at 5pm until 8:45am on Friday 3 January 2025, there will be no-one available to assist you with technical help over this period.

As part of our safer recruitment measures, any offer of employment will be subject to the successful completion of mandatory checks including eligibility to work in the UK, Disclosure Scotland or PVG, qualifications, references, and fitness to undertake the post. This may also include an Overseas Criminal Records Check if you have spent time living overseas.

A healthy work life balance is important to Perth & Kinross Council and we provide supportive management and flexible working arrangements to help you achieve a healthy work life balance. You will have access to training and support for continued professional development.

Some jobs may have been traditionally carried out predominately by one gender, but we would encourage you to apply if you meet the requirements, irrespective of your gender.

Perth & Kinross Council welcomes applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.

At PKC our values and behaviours influence our work and support us in the delivery of the Perth and Kinross Offer. In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our values and behaviours. Find out more about PKC and you could soon be joining our team!

Find out more about working for Perth & Kinross Council and living in one of the most scenic areas of Scotland Jobs, careers and employment.

What we can do for you

If you are successful in a role with Perth & Kinross Council, you will have access to a range of benefits to help your physical, mental and financial wellbeing.