Senior Tenant & Resident Participation Worker, Pullar House

Main Purpose of the Role

Working within Perth & Kinross Council is more than a job, it's about being part of something meaningful. It's about being part of an organisation that puts people at the heart of all we do and provides opportunities to make a real difference by enhancing every life we touch.

We currently have the following opportunity:

Senior Tenant & Resident Participation Worker - PKC13927
£42,721 - £46,944
Pullar House, Perth

An exciting opportunity has arisen within Perth & Kinross Council’s Housing & Communities Service for a Senior Tenant & Resident Participation Worker.

As a lead officer within the Tenant & Resident Participation team, you will play a key role in developing and delivering tenant participation and community engagement activities across Perth and Kinross. You will support and supervise staff, work collaboratively with partners and communities, and help drive forward the Tenant Participation Strategy.

We are committed to a person-centred, trauma-informed and tenant-led approach, recognising the strengths, experiences and insights that tenants and residents bring. This role is key to ensuring participation is meaningful, inclusive and accessible, enabling communities to have a genuine voice and influence in shaping the services they receive.

You will have experience of community engagement, tenant participation and partnership working, alongside a strong understanding of housing services and relevant legislation. Excellent communication, organisational and leadership skills are essential, as is the ability to motivate others and deliver high-quality services.

Main Accountabilities

• Lead and co-ordinate tenant and resident participation activity across Perth and Kinross, including supervision and support of staff
• Deliver and develop the Tenant Participation Strategy by embedding co-production and shared decision-making across housing services
• Engage and consult with tenants and service users, ensuring their views influence service design and delivery
• Promote community empowerment activity, including community asset transfer and capacity building
• Develop and deliver training and support for staff and tenants to work in a collaborative, strengths-based and empowering way
• Facilitate partnership working across services, stakeholders and community planning structures
• Lead tenant scrutiny activity that is independent, evidence-based and shaped by residents, supporting genuine accountability
• Monitor, evaluate and report on performance and outcomes, including compliance with the Scottish Social Housing Charter
• Contribute to service planning, quality standards and continuous improvement by ensuring tenant insight and feedback directly informs strategic direction

This role requires flexibility, including some evening and weekend working, and travel across the Perth and Kinross area. A full UK driving licence is essential.

Please note, we are currently unable to offer sponsorship for this post.

Skills & Experience Required

Experience, Knowledge and Skills

• Experience of tenant participation, community engagement and capacity building
• Knowledge of housing services, community empowerment legislation and relevant policy frameworks
• Experience of planning, delivering and evaluating engagement strategies and activities
• Proven ability to lead, support and develop staff, and work collaboratively with partners
• Excellent communication and report writing skills, with the ability to influence at all levels
• Strong organisational skills, with the ability to prioritise workload and meet deadlines
• Ability to analyse information and demonstrate outcomes through reporting
• Solution-focused approach, with strong problem-solving skills and resilience
• IT skills, with experience of maintaining accurate systems and records

Qualifications and Requirements

• Full UK driving licence and ability to travel across the area
• Degree (or equivalent) in a relevant discipline, e.g. Community Learning & Development
• CIH Level 4 qualification, or a willingness to achieve this

Working at Perth & Kinross Council

Our values and behaviours influence our work and support us in the delivery of our key priorities. In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our values and behaviours. Find out more about Perth & Kinross Council and you could soon be joining our team!

Here's what we can offer you:

• A generous annual leave package
• 6 days public holiday and an additional discretionary day
• Eligibility to join our pension scheme
• Family friendly and positive work/life balance policies such as Flexible Working, Maternity, Paternity & Adoption leave, time off for volunteering and our Wellbeing Framework
• Flexi time
• Access to a range of benefits

We recognise there can be benefits to flexible working and where individual jobs allow, we seek to support this. You are encouraged to discuss potential options with the recruiting manager, if this is of interest to you. A healthy work life balance is important to us and we provide supportive management and, where possible, flexible working arrangements to help you achieve that balance. You will have access to training and support for continued professional development.

For purposes of connection and collaboration with colleagues and with the community we serve, our full-time employees work on site for a minimum of 2 days per week with the arrangements for part time employees being agreed on a basis which will ensure that they benefit to an equivalent degree. Our FAQs on hybrid working can be found here Hybrid working FAQs. We are committed to being a more inclusive employer - to ensure we can consider any reasonable adjustments, please either contact the recruiting manager to discuss any individual circumstances, discuss at interview or, if you prefer, after any conditional offer is made.

All new employees have a four-month probationary period. Further details are available in the FAQs at “How to apply for a job or apprenticeship with us”.

Next Steps

We would love to hear from you and would encourage you to get in touch with Karen Evans at kevans@pkc.gov.uk to find out more.

Click “APPLY NOW”

External candidates are required to provide contact details for 2 referees, including email addresses. One of these must be your current or most recent employer.

We welcome applications from everyone and as a Disability Confident employer, we guarantee to interview applicants who declare a disability and meet the essential requirements of the post. Please contact the the hiring manager above or the Recruitment Team on (01738) 475555 or recruitment@pkc.gov.uk to discuss any reasonable adjustments. Appointments are based on evidence supplied during the selection process.

Diversity is important to us and although some of our jobs may be perceived to be traditionally gender specific, we welcome applications from everyone and would encourage you to apply if you meet the job requirements. That includes welcoming applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.

Working with children and/or protected adults is regarded as a regulated role and under the Disclosure (Scotland) Act 2020 you will be required to join the PVG Scheme or undergo a PVG Scheme update check and maintain your membership.

If you have lived overseas for a period of 12 months or more (continuous or total) within the last 10 years, an Overseas Criminal Record Check will be required. You will be required to provide this check.

A confirmed offer of employment and commencement in the post will be subject to the outcome of the above mentioned mandatory pre-employment checks (including references) and will also include eligibility to work in the UK, qualifications and fitness to undertake the post.