iPad/IT Technician - Berwickshire High School

Job Details

Grade: 6C

Salary: £22,863.38 - £24,687.50 per annum

Hours: 30, term time only

Contract Duration: Permanent

Role Purpose

Berwickshire High School is seeking to appoint an enthusiastic, organised and proactive individual to support the school's extensive iPad programme and wider digital learning environment.

This is an exciting opportunity to play a key role in supporting learning and teaching through technology. The successful candidate will be responsible for the day-to-day management, maintenance and support of hundreds of pupil and staff iPads and associated devices, helping to ensure technology remains reliable, secure and ready for use across the school.

The role involves providing first-line technical support, troubleshooting hardware and software issues, preparing and deploying devices, supporting staff and pupils with the effective use of technology, and maintaining accurate records of equipment and repairs. The postholder will work closely with teaching staff, school leaders, central ICT teams and external providers to ensure that digital learning resources continue to support positive outcomes for young people.

Applicants should have strong digital and problem-solving skills, be comfortable working with Apple technologies, and have the ability to communicate effectively with both young people and adults. Previous experience of technical support, device management or customer support environments would be advantageous, although training will be provided for the right candidate.

This post would particularly suit individuals with experience in:

Apple devices and iPadOS

Mobile device management systems

IT or technical support roles Educational technology

Customer-facing support environments

We are looking for someone who is reliable, approachable, highly organised and committed to helping staff and pupils make the best use of technology in a busy school environment.

This is a permanent post working 30 hours per week, with flexibility around the working pattern by agreement.

For further information about the role and person specification, please refer to the Recruitment Profile.

Essential

Proficient in Apple ecosystem, specifically Apple support and function in an educational environment.

Relevant ICT, technical support, or digital-skills qualification OR demonstrable equivalent experience.

Willingness to undertake training in MDM systems, Apple technologies, and digital safeguarding.

Informal Enquiries

Informal enquiries may be made to Toby Marshall-Andrew at toby.marshall-andrew@scotborders.gov.uk.

Scottish Borders Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010. In particular from candidates who assess themselves as having a disability, under the Disability Confident Employer scheme this guarantees an interview to those individuals who meet the essential criteria of the post. All appointments will be made on merit.

Scottish Borders Council is committed to providing support for Armed Forces Veterans. Showing its commitment to the Armed Forces Covenant, the Council guarantees an interview to veterans who meet the essential criteria of the post. All appointments will be made on merit.

Employability Support –The Employability Service - For support on completing job applications, Scottish Borders residents can access free support from our specialist Employability Team. Please contact us via the switchboard 01835 824000 asking to be transferred to the Employability Service or email employability@scotborders.gov.uk

You can also find more about the support we have to offer, by visiting our website for more information https://www.scotborders.gov.uk/help-finding-job/support-employment