Modern Apprentice - Business Support

Job Details

Grade: Real Living Wage
Hourly Rate: £12.00 per hour (Real Living Wage)
Salary: £21,899.98 per annum (35 hours FTE)
Hours: 35
Contract Duration: Temporary until 31 December 2025

Role Purpose

Are you ready for a new challenge, want to work in a fast-paced environment, where two days may not be the same? Then you may be just who we're looking for!

The Modern Apprenticeship is a great way to kick start your career with Scottish Borders Council. You will gain a nationally recognised qualification without having to study full-time while gaining skills for future employment. The qualification you will achieve whilst carrying out this role is Business & Administration SCQF Level 6.

Business Support are on the lookout for a Modern Apprentice to provide business support to a range of services across the organisation. This post will be based within our Operations Business Support Team, however may be required to work flexibly across teams to support the Business Needs.

Operations Business Support provide support to many teams across the organisation including: Trade Waste, Insurance, Housing Strategy, Parks & Environment and Road Operations.

Day to day tasks for this role include:
-General office admin tasks such as operating shared mailboxes and answering calls.
-Use of bespoke software for allocating enquiries to the appropriate people.
-Dealing with enquiries from members of the public.
- Recording information into various databases and spreadsheets.
- Processing insurance claim and memorial bench requests.

If this sounds like the job for you, we would love to hear from you!

Essential

In accordance with Scottish Borders Council priorities, you will need to be aged 16-24 (at the point of starting the apprenticeship) to qualify for this position.

A good standard of general education

Informal Enquiries

Informal enquiries may be made to Beth Allan at beth.allan@scotborders.gov.uk.
































Scottish Borders Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010. In particular from candidates who assess themselves as having a disability, under the Disability Confident Employer scheme this guarantees an interview to those individuals who meet the essential criteria of the post. All appointments will be made on merit.